Café Ex Machina — Restaurant in Nyon

Months ago, I was eating a cheesecake here when I extracted a piece of glass from my mouth, about two centimetres in a rhomboid shape and with very sharp points, that was inside the cake. Shocked, I went to the counter to discretely show the piece of glass. The person behind the counter answered with a total lack of empathy that "she couldn't reimburse me" (?) and that I could choose something else. More shocked by this weird response, another more human and reasonable staff presented his excuses, and I soon after I left. Two days later, the manager sent me a message justificating his staff, arguing she was shocked, and asking how I was doing. His response was insufficient and wrong, as it was not primarily about defending a staff but about acting professionally and taking complete accountability for an incident that could have been very serious. Last week, I walked past the place and remembered this horrible experience, thinking how lucky I was not to swallow that piece of glass and thought that, luckily enough, I would never come back...

I was born in Lausanne and spent my early years in Nyon before leaving in 1985. After living abroad for most of my life, I’ve been in Geneva since 2019 and am finally trying to reconnect with my roots.

I wanted to share how much I enjoyed my time at Café Ex Machina. It’s such a relaxed space, and the staff were incredibly kind and professional. I was battling an anxiety attack and hoped that revisiting my childhood city might calm me down—and it kind of worked! :D Still, a great spot, great people, and a great town.

I apologize for writing in English, as French is technically my mother tongue, but my written French is a bit rusty, and I’m a little...

Looks nice and the concept is a welcome one. But that’s the only positive thing I can say. A piece of cheesecake of 7,50? But than it gets worse - they make you pay first (no receipt given) and than you collect your coffee at the bar. Not sure what the baristas where doing but perhaps they should find a new job because they are as slow as continental drift. After 10 minutes and many queue jumpers I left angry. Paid in total 23 francs for a piece of cake and no coffee - to be avoided until they get their act together. Perhaps they should visit Italy to see how it’s done. What a rip off....