Equinox — Restaurant in Zurich

It is a fairly quiet place, and usually you would not go to a hotel to have dinner. But the cook understands his business really well here, the meet was done to perfection, bleu meaning bleu, nice fries, great fish tartar to start. The prices are as usual in Zurich: high, but the dishes deserve the price. I'd give 5 stars for that.

What fails to impress is the service. It starts at the hotel reception, no one speaks Swiss German to start with and there is some lame excuse of why something is not possible, it's like a child giving a justification. But it comes worse. At the table the service is friendly, no doubt, but it is so push that it is to mask that the waiters have no formal education on their job. They will happily reach over the neighbour's plate to take the plate away or put something down. They will constantly try to push you to order while the restaurant is not busy. The waiter had no clue about wines, not the faintest, I think it was the first time he heard that there years indicated on bottles. So while they don't lack friendliness, they are just dilettantes and painful to watch. A bit a pity as the food deserves...

Terrible service! Nobody was bothered to come and even offer the menu for us, after asking twice we finally got it. It took just 20 minutes or so for them to come and take our order. After ordering 15 minutes plus to receive the drinks which we ordered. The food menu was so limited , unless they didn’t bother to give us the full menu, wouldn’t be surprised if this is the case. Food was delicious, but the horrible service is shadowing that for sure. Very dissatisfied! Overpriced for such horrible service. Customer does not only pay for the food, we also pay to get...

Excellent! My aunt and I had the ugly cow which is a filet mignon seared on a hot iron and they bring the hot iron to you so you can cook yours a little more. It comes with three sauces. One is a garlic butter sauce and the other two I can’t pronounce. It also comes with french fries, but I opted for a dinner salad, which was gorgeous. Remind me next time to eat my edible Daisy. Service was excellent too! The picture of the steak was after I had had ate some of it. Sorry I forgot to take a picture before I...