Good bakery and cozy neighbourhood caffe. But there is a very rude woman working there (don't have the name but longish brown curly hair). I would recommend to stop and order something there and ask a question about a product to have this "out of this world" human interaction. Young pretty women get an additional layer of disagreability. I say this in good spirits to Hausamann, you should have mystery shoppers system tracking customer service quality, as even for Swiss levels of service this lady is just too much and should reconsider being customer facing as she really seems to hate people, the products and her job. 3 stars for customer experience 4start quality products 3 stars pricing of the...
Read moreI had a very bad experience in this cafe'. The employees are very demotivated and look angry with the customers. I tried to order a cappuccino at 18.15 and the ladies did not want to give me because was "late" ( it Closes at 19.00)! Incredible. Another time I tried to plug in my PC on an electric socket and I was denied ( how much will cost them, 0.1 CHF? While I was sitting there I spent almost 15 CHF! Suggestions for the Management: 1) Hire new employees 2) Train them in customer relationship The Food they offer is good, Problems are...
Read moreI bought a fruit tart and it looked and tasted really good! Extremely creamy, with fresh fruit. However, the price was quite high (5CHF), which in my opinion isn't quite worth it. They also don't have the prices written, so I couldn't even choose something less expensive. The staff also wasn't the friendliest, but they weren't...
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