The Penthouse Zurich | Rooftop lounge & Nightclub | FIVE Zurich — Restaurant in Zurich

Right upon arrival it was completely clear to me that this place is made to be some sort of instagram Hotspot. Every angle of this place allows the guests to take fantastic pictures. Unfortunately this attribute also attracts a particular crowd...

Service was rather unmotivated and rude.

A friend of mine, who was having issues with the tablet given to us to have a look at the menu, asked one of the waitresses for help. Instead of listening to her issue my friend was told immediately that the waitress couldn't help her.

About half an hour into enjoying our drinks we were told that we should order food as they needed the table back within 2h of our arrival. Aparently we should have been informed about this when making our reservation. There was nothing written about this "rule" in the confirmation email.

On top of this I had to remind different waitors 4 times that I had ordered a drink.

The staff also clearly showed us that they weren't excited about taking a picture of our little group.

Once we had finally received our food I was rather surprised with how good it was. The prices are steep but worth it if you enjoy this sort of surrounding.

The people who visit this place aren't particularly well-mannered. For this reason the security personnel are very adamant about keeping visitors away from hotel guest areas. This made it difficult for us to really have a look at this place the way we would...

Whilst the food and location are really good the service is at the same level which you would expect in a fast food chain at 2am in the morning. We had a table for 11 for a birthday party and was informed by the staff that we could not eat all at once if we did not order food to share (basically only sushi) as the restaurant was full. If the restaurant cannot operate when it’s fully booked maybe do not fully book it. It happened as promised that the ones who order sushi ate ca. 30 minutes before the rest. At a restaurant with that price point (claim to be premium) you would expect to be able to eat together as a group. Furthermore I received my sides which I order together with my main 15 minutes before my main. As I asked one of the waiters if they could bring me new sides together with my main as I don’t want to eat cold fries and take the current ones back to the kitchen I was ignored. The second waiter was then kind enough to take it back to the kitchen just to bring the old cold sides together with my main. At a location which claims to be and is priced premium you can expect annoyed waiters with what it seems a badly planned operations which cannot operate if the seats they offer are all taken. Unfortunately ruined the mood for the birthday party and cannot recommend this place.

If all the above is not issue for you can recommend the salmon with sweet...

location: great food: good service: acceptable price: acceptable

The location is beautiful, very modern and clean. We booked a table for two for 8pm. They offer some shared plates and a couple of main courses to pick from. The food was delicious but a bit overpriced. The drinks were good. The waiting times were definitely too long. We expected the shared plates to arrive at the same time but they left us with a portion of edamame for about 45 minutes. Service could definitely be more attentive. I wanted to order dessert but the waitress never came by to actually take my order or ask if we wanted coffee until after we had already paid (there seems to be some miscommunication between the staff). When we paid no one asked if we were satisfied with the food/service. They also took the bill away immediately which was a bit weird as we hadn’t even had time to check it. Here’s what we ordered and what we paid in total:

edamame spicy sweet potatoes yakitori chicken and leek beef sukiyaki sliders

1 glasses of red wine (I can’t remember which) 1 spritz drink 1 bottle of still water

total came to 147.-

Be aware that the bar has a club vibe and talking to people at your table is basically impossible after 9.30 as they turn up the music. You can and should definitely dress up otherwise you’ll be way underdressed. Most women wore...