吉 天麩羅 遠東SOGO台北忠孝店 — Restaurant in Da'an District

Horrible service and overall dining experience.

Tonight, a family came to the restaurant and started playing a loud cartoon for their toddler at an adjacent table. I brought this to the attention of the staff, who apparently asked the family to turn off the video. The family refused and continued to play the cartoon.

Upon leaving, I informed one of the staff of my disappointment that customers are allowed to disturb other customers by turning the restaurant into their living room. The staff member didn't even look me in the eye and basically said that there's nothing they can do if a customer doesn't comply with their requests.

A restaurant where a meal routinely costs over $1,000 pp should not tolerate low-class behavior, and should employ staff capable of handling situations where customers behave inappropriately.

I did notice that most of the front-line staff tonight were different than the staff that I've seen before. In addition to the issue with the rude customer, one of the servers brought an empty soy sauce container to the table.

No reason to come here for such poor service when there are tons of great Japanese...

A decent tempura restaurant inside Sogo. Not a place to go if you are really hungry as the portions are on the small side. Dishes are served as they are being prepared, so there can be a wait in between each dish. Highlights of the meal: prawn head, corn husk, corn and chawamushi. The prawn head is separated from the body, before being destroyed and then fried. It's light and crunchy and packed full of prawn flavor. Eating the corn husk is somewhat like eating cotton candy, it's hardly there but the smell of the corn permeates the whole mouth every time I took a bite. The corn itself was so sweet and crunchy. Lastly the chawamushi which was done jus right, making it silky like tofu but packed...

以下是我用餐的經歷，原本只想給一顆星，後來回饋後接到貴店主管的電話，所以就多給一顆。

(餐點的味道非常好吃) 這點是普通，但炸雞肉還是豬肉的部分，肉質本身偏硬難咬，麵衣直接剝落，無言。 (餐點的份量相當滿足) 看到這點我就笑了，只能說消費者如果想要吃飽的話，應該要選別家吧。吃巧的話，我也覺得貴店普通，環境普通，但通風偏不良。 (餐點提供速度符合您的需求 )這就一般般偏慢。 (餐點的價格適中 ) 這點偏貴，感覺就是把錢吃在有名、沒什麼感覺的裝潢以及人事成本上。

(服務人員能給您滿滿的微笑 )會問這個看來是對於自身的員工訓練認知也太少了吧。上菜完全感覺就是在施捨ㄚ，我花錢買個當乞丐的經驗也真是太威了。 (服務人員能主動關心您的需求) 主動沒有，被動到很多。我講了對於餐點的疑惑，店員只會說建議你點我們前三個套餐喔。主食是否可以續加還是要加錢，到現在我還是無解。好拉，說到這裡店員也是有主動啦 ，只是主動是在我詢問完過後才問，這是不是主動，我想大家就自己看吧。 (店鋪環境清潔能讓您感到安心) 直接先講用餐的部分就好，其它不滿的部分我寫於其它。貴店於晚上用餐時段或許比較忙(但我真的感覺不到很多消費者，寫這樣我是比較客氣的)，但對於地板上的醬料污漬是否可以留意一下，我從用餐到結束，那攤汙漬就這樣踏來踏去...另外，我有加點飯一次(到現在我還是不知道是否要額外加錢)，但送來的時候我發現飯是熱的(這點我還是誇獎一下好了，雖然這應該是很基本的要求)，但對於貴店來講，只能挑這個來誇獎了。因為送來的飯碗旁邊還沾有米粒，如果是熱的那我就算了，結果是冷飯，所以請問那個冷飯是從哪裡來的呢?

我是提早到，人數還未到齊，所以不讓我進去候座，這我可以理解，所以我就拿起菜單來先看，並向服務人員提出我的疑惑，但店員解釋的不清不楚，我問一般天丼是全部都放在上面 ，那套餐的天丼是差在哪裡，店員的回覆是就放一塊在上面喔....那是放哪一塊ㄚ不能提早入座的理由跟我說是因為廚師在.....完全就是含滷蛋ㄚ。 到了預定的用餐時段，人數也到齊了，裡面有方桌 &...