Snail 蝸牛義大利餐廳 京站小碧潭店 — Restaurant in New Taipei

AVOID this restaurant if you want to have a lovely family dining experience as it offers a terrible service.

Well, the food was good and the atmosphere stylish. But - and this is a big one - the customer experience and service is not satisfying for a restaurant of this price category. Our family was asked to leave only 90min into our dinner time and most of us did not even start to eat their dessert (even we were told to have at min 2hrs of dining time) - this was especially disappointing as most food arrived late and of the 90min dining we almost waited 60min for our main dishes. After 80min the waiters started - acting slightly aggressively - moving away some of our tables without asking, really pushing us out, leading to a really negative experience for our family. Terrible service.

In summary, AVOID this restaurant if you want to have a relaxed and up-market dining experience.

|EDIT| In response to answer of restaurant owner: The restaurant owner deflects the mentioned issues to the customer that it is their fault to be slightly late and eat slow (which is quite an outrageous claim to make). This only shows that the experience we had was not a one-time issue but rather points at bigger issues at...

Can’t say the meals were bad, but they could by no means meet their prices. The service was okay. We’re just unlucky to be assigned to a newcomer who’s out of the loop. E.g., she asked if we’d like our drinks delivered while we’re having our main course. We said yes. However, they didn’t even come after we finished our...

Snail蝸牛義大利餐廳，是一間充滿溫馨氛圍的餐廳。從進門的那一刻起，就能感受到這裡溫馨的氣氛，無論是裝潢、音樂還是服務，都讓人有賓至如歸的感覺。這次用餐體驗，我品嚐了多道令人垂涎的菜餚，每一道都讓人印象深刻。

1.義式焗烤田螺 這道菜經典而美味，田螺肉質鮮嫩，搭配上濃郁的蒜香奶油醬，每一口都充滿了豐富的口感層次。

2.拿坡里章魚沙拉這道沙拉的特色在於新鮮的章魚與各種蔬菜的絕妙搭配。章魚的肉質Q彈，配合爽口的黃瓜、番茄和洋蔥，再加上特製的酸甜醬汁，每一口都清爽可口，讓人倍感驚喜。

3.主菜部分，我選擇了牛桿菌松露燉飯搭配炭烤牛排。燉飯米粒煮得恰到好處，牛桿菌的香氣和松露的獨特風味相得益彰，讓燉飯的口感豐富而不膩。炭烤牛排則是外焦內嫩，肉質鮮美多汁，搭配燉飯一起食用，更是絕配。

4.餐廳提供的麵包搭配橄欖油也讓我印象深刻。新鮮出爐的麵包外皮酥脆，內裡柔軟，搭配上香濃的橄欖油，每一口都能感受到義大利傳統風味的魅力。

5.飲品方面，我選擇了奶蓋紅茶。這款飲品不僅外觀漂亮，味道更是讓人驚豔。紅茶的清香與奶蓋的濃郁相結合，形成了完美的平衡，既不會過於甜膩，也不會掩蓋茶香，是一款非常適合搭配義大利麵的飲品。

6.值得一提的是，Snail蝸牛義大利餐廳的服務十分貼心周到。服務生親切友善，對菜單上的每一道菜品都能詳細解說，並且在用餐過程中時刻關注客人的需求，讓整個用餐體驗更加愉快和順利。

7.餐廳的環境也讓人感到溫馨和舒適。柔和的燈光、典雅的裝飾以及悠揚的背景音樂，讓人能夠放鬆心情，享受美食帶來的愉悅。

除了我品嚐的這些菜品，餐廳的pizza、燉飯和義大利麵也是不容錯過的選擇。每一道菜都經過精心烹製，保留了傳統義大利風味，並且兼具創新的元素，讓人每次來訪都有不同的驚喜。

總之，Snail蝸牛義大利餐廳無論是食物、飲品還是服務和環境，都展現了極高的水準。如果你想要尋找一個能夠享受美味義大利料理的好地方，這裡絕對是值得推薦的選擇。無論是朋友聚餐、家庭聚會還是浪漫約會，Snail蝸牛義大利餐廳都能為你...