Louisa Coffee — Restaurant in Zhongzheng District

Came for a double espresso with milk to go. Was told I couldn't take the espresso to go, but they had to go cups. Then was told they couldn't put milk in the 'for here' espresso cup. I asked for just a splash of cold milk to cool the espresso, with my Google translate. They gave me a TINY bit of milk and told me only this one time, and not to ask again.

The whole experience was weird. Espresso was decent. But I can't fathom why they wouldn't be able to add milk to my espresso.

Also, it was 80 for a double. Cozy Sun Day is only a few blocks away, was cheaper, better espresso and much more helpful staff.

Definitely not coming back here, and I buy at least two espressos per day and my Airbnb is only a block away. Was hoping for a...

This was my favorite Louisa Coffee location when I was living in Taiwan. The staff were always super friendly. Even if you don't speak Chinese, they're really helpful and will immediately show you the English menu. It's also not as crowded as some other locations, which I really appreciated. I used to come here almost every day after my university classes, and I honestly miss it so much. I highly recommend the cheese omelette and the chocolate frappee. I still literally...

上午11:40左右去買一杯手沖咖啡，因為提著家人的午餐，擔心氣味影響店內用餐的客人，於是就掃了門口貼的QR，進系統點餐。

點餐完成後系統顯示在我前面只有一個訂單，加上從玻璃窗可以清楚看到櫃台作業，所以覺得在門口等就好，等咖啡完成再進去比較不影響別人。

等了一會兒發現店內三位工作人員都沒有在製作餐點，各自在聊天或滑手機，猜想會不會系統進訂單沒看到呢？於是進去詢問，為避免尷尬，我是拿著手機點餐的螢幕問店員：「我在系統訂餐，如果完成會顯示在這裡對嗎？」然後店員這時候才看了點餐機，有點尷尬的回答：「對，如果做好這裡會顯示。」然後櫃檯的工作人員們此時開始各自的動作。

本來覺得這樣就沒問題了，但其中準備要沖咖啡的女生對著我不耐煩的說：「你點手沖要等五分鐘啊。」(似乎是表達我很沒有耐心？)我說我知道，但的確覺得被冒犯，所以決定站在櫃檯旁邊等，避免有其他問題。她也是從這一刻才開始以非常緩慢的速度，配合不知道為什麼的東張西望，開始秤豆、磨豆。

這位店員是用聰明濾杯做手沖的，雖然在其他間露易莎遇過的不是這樣，但這一點我沒有問題，我有問題的是，她把熱水注入之後，就開始滑手機、訂午餐，然後不停的問有沒有人要幫她去拿午餐。這中間有沒有在計時什麼的我真的不知道，因為整個過程比我所理解的都要久。直到她另一位同事靠過來，她就要求同事進行攪拌的動作，然後把濾杯放上外帶杯萃取出來。

但她的同事顯然對這件事很不熟悉，甚至不知道聰明濾杯怎麼使用，她看起來也不是在指導新人，就是一直說「你就放上去，就放上去」，重複數次，過程中手機沒有放下來，眼睛也幾乎沒有離開螢幕。

等聰明濾杯將萃取出來的咖啡液體濾到杯中是一個非常迅速的過程，但是這一段我也等了很久，因為我眼睜睜看著濾杯裡的咖啡都往下流完至少三分鐘了，但她還是在滑手機(同事已經去做其他事情)，還在處理她的午餐，直到她終於要處理咖啡的事情了，她還看了我一眼，然後決定先問他同事究竟要不要幫她取餐，直到她同事拿了她的手機和錢出發了，她才把飲料封膜交給我。最後我喝到的手沖咖啡，杯底還有些許咖啡渣。

她當時的眼神，基本上就是很不耐煩，但那是對我；對後來靠近櫃台的一位年長女性客人，那種眼神是嫌惡，即便她只是把某個其他同事做好的飲料拿給她。

其實不是第一次在南昌店遇到不友善的店員，但有時店裡忙、客人多，都可以理解和忍耐，但今天真的覺得這樣對待客人真的太過分。作為直營店，從環境到衛生，服務到咖啡品質...