We ordered a lot of food and requested for boiled eggs. They were charging us 3000 tsh for one single boiled egg.
We requested to meet the manager or the chef to see us. They rejected our request to meet us even after we requested multiple times. They also mentioned if you go we have many other customers. Felt not right this way of handling the customers. Will never visit them again. The servers were asking for an apology after showing that we are writing the review.
In response to the owner’s reply: Thank you for your response. To clarify, the boiled egg price was not visible on the menu during our visit, and even after asking, the servers could not provide it. Our main concern was the poor handling of the situation, not just the pricing. We hope this feedback is taken constructively to improve customer service...
Read moreSwaad restaurant is something else, it's so beautiful. They have a warmly welcoming waitress. Food is on time about 20mins, they got a good grilled chicken with rice for $10 plus with drinks. They have a good price. I like how they have a supervisor who makes everything runs smoothly. And there's this one waitress served us with good manners, it was incredible. We tried asked her name is "Expedia" sth like that, not good in names. And they serve good vegens food. It's so...
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