Cafe Phuket Viewpoint — Restaurant in Patong

Location is close to Zenmaya Oceanfront Beach Resort. Literally one minute driving or 15 min walking. I was excited to visit since this was on my “places to see” in Phuket list. My rating is based on the photography services mainly. I was greeted at the door, given a menu to place my order right away, which is one drink and one food item (503 baht for fried prawns and mock tail). I then requested to pay for photography services and was pointed towards a guy who was supposed to take my photos. I went during the afternoon around 4 pm so the photo lines wasn’t long. Only issue is, the guests will stand at one spot for over an hour taking personal photos. No regard to others waiting at all. Most sets had only 1-2 people taking photos and one group literally stayed for an hour taking photos. And, some will definitely spend way too much time at one spot even if others are waiting. A rule should be incorporated into the policy for a maximum amount of time spent on each area, or else people miss out on taking photos at the different spots. Also, I asked the “guy who was referred to me as the photographer” would he take my pics. He said that he was only taking photos at the swing only. Just my luck, no one else was available to take photos at any of the other spots. So, I had to be resourceful and take them myself. Which, they did not capture the true beauty of the background. I was willing to pay the fees, photography was advertised upon entry, and lots of people standing around and no one wanted to take my pics for me. I asked three people using Google translate and they all sent me to the one guy, who basically said “if they’re not taken at the swing I can’t take them sorry”. So, I spent two hours there trying to capture great pics and mine are not good bc I can’t take them as well alone. The food was okay. It was super hot, no wind circulating, bugs and ants were all over the ground and some crawling on the table since its outdoors on a hill. There’s more comfortable seating at the tables if you find an open spot. Otherwise, you have to opt for a bean bag on the ground. Not for those of us who like to stay clean or have too much junk in the trunk to squat and eat lol. Some of the areas to take photos were a bit unstable. Some of the boards need to be replaced for safety. Other than that, a cute place to visit if you’re near the area. Definitely hyped up on...

When we entered, a woman working told us that each person had to order a drink and a meal each for us to enter, AND there were no card payments there, only cash. We thought that was weird but ignored it as we were too eager to enter. Overall, the place is beautiful, with many different views and types of architecture. Although, Me and my family faced a issue with the seatings, we found an empty place to sit, we were 6 people total, including me, and there were 4 short cushions, it was uncomfortable for us to sit on alone considering we were all tall people, we asked the staff around, a man and a women, to assist us with more cushions, as the cushions weren't enough in number, they brought 4 more, ask we asked, since three cushions were short, we needed two stacked for each person to sit comfortably, we needed 4 more, we asked nicely again if it were possible they brought more, and we explained the problem, the man had no manner, and was not being cooperative at all, he refused saying that other people needed it, when there was no one there, and he kept repeating and making up excuses that made no sense, my sister, who is the tallest, was uncomfortable and upset that she had no where to sit comfortably. We asked a woman, who responded rudely and had no manners or understanding towards us, we felt offended and disappointed with the staffs way of handling. We even talked to the boss, but he was no help, and kept repeating what the man and woman kept saying, and said he was only trying to help, even though it was total rubbish. In general, their service was extremely poor, and they didn't even bother to acknowledge the problem, and kept making excuses. Another point was that their food was okay, not like how people said it would be. Plus, if you have lactose intolerant you have only coconut milk options to add it with coffee, there were not many options and ranges available if you have Lactose intolerance, or any allergies to coconut. Altogether, the place was beautiful, BUT the food was normal, and staffs service was very poor, and we left feeling disappointed and...

This place has the WORST customer service I've ever had, in any restaurant, in any country I've ever been too! They are cash only (ok) but they make you pay for the food before you even sit at your table. My bill was over 1300 which included fish (the most expensive item on the menu), and dessert. I waited over 2 hrs. Got a drink mistakenly thrown on me by staff so i was cold, wet, sticky, and unable to take pictures. I was starving and after 2hrs I still didn't recieve my main course of fish nor dessert. My party of 6 finished and I never got my items so i no longer wanted them, just my refund. I was told they don't do refunds 😡. To take someone's money, in cash, before they even sit at the table, and never give them the product paid for after 2 hrs but deny money back SHOULD BE VERY ILLEGAL. Crooks! There was no manager to speak too! Only after unecessarily arguing this for atleast 30 mins and threatening giving a 1 star review did I reluctantly get my money back. They tried to give me only the fish at the desk. If you couldn't make it in over 2 hrs, how were you suddenly able to make it in 2 mins after requesting refund when everyone is done eating? It also smelled bad, I don't want it, seems like they just pulled it out of the garbage for me, i just want to be refunded. Right is right, wrong is wrong! Also the food that my party did recieve - all of it was not good, the cocktails are weak and the restaurant makes you walk up a hill to get your own drinks🤦🏽‍♀️. The tables are small and are more cocktail size (which is funny because their cocktails aren't good). All I can say is that the views are stunning and picturesque. The service, food, and drinks are horrible. I wouldn't refer my enemy to this place, certainly not my fellow Americans. Definitely not tourist friendly. Left a very bad taste in my...