More Vino — Restaurant in San Fernando

After attending a wedding reception here, More Vino has been dubbed the worst restaurant experience. Why? Where do I begin? 1 - The air condition units were not working and so atmosphere was very humid and congested it being mid afternoon on a sunny day. 2 - Upon arrival guests seated themselves and were given a drink (for toasting) which I assume was a rum punch and I assume so because I was never given one. 3 - After a while of waiting persons at my table had to beckon a waitress to place an order for drinks . I ordered a juice, and while the other drinks for my table came albeit the wrong drinks, I still did not get my juice. I sat for a while quietly observing the waitress serve other people and tables. Only after I stopped her and asked about my juice did she ask me what type of juice I wanted. The only options were grapefruit and pineapple (I reluctantly chose grapefruit) I finally received my drink that tasted like it was made from the cheapest concentrate available but then within the half hour I notice other guests with fruit punch juices which is what I really wanted. 4 - Whereas it only took me an hour to get my food, it took others at my table an 1 1/2 to 2 hours to get their food. There was no order as to the serving of food, the waitresses served dishes in a very erratic manner (please note it was a catered event and orders were placed in advance including vegetarian plates and were to be ready by 3:30). 5 - What was really appalling was that approximately two-three hours after waiting for her vegetarian plate, and after being told numerous times that her food would be ready in ten minutes was a friend told that More Vino doesn't really do vegetarian food and thereafter asked if she would like tofu. It took another hour for her to get her food. 6 - THE BRIDE starved as her food was not ready until about 8:00 pm and had to take her food to go. 7 - Desert came after 9:00 when all but 15 guests left. 8 - While the waitresses kept bringing drinks and items over, they very rarely removed the empty/dirty plates and glasses from the table and the tables became overcrowded and guests had eventually congregate by the bar. The waitresses waited and watched the bartender make drinks instead of clearing the tables. 9 - They ran out of drinks, it seemed as though they were only allowed to sell one bottle of Patron that night. 10 - After trying to sort out payment for such a disappointing evening, after speaking to owner, after speaking to manager, the payer almost had to beg for the bill because they refused give him initially. and 11 - It seemed as though they were running out of dishes as the first set of dishes came properly presented in appropriate dishes, the size of the dishes eventually got smaller and smaller and I wonder had there been 10 more guests if they would have gotten their salads on a napkin. AGAIN, THE WORST RESTAURANT EXPERIENCE. They get one star which is for the food which didn't...

I was the only person in more vino san fernando at around 2 pm on a thursday i ordered my food before i came in, tables were empty i wasnt seated i sat down and noone came to take a drink order there were 7 people working who all walked past me. I had to go to the bar and ask a server to order a coke whilst she was getting a drink for herself. I preordered a soup and it wasnt brought but the sushi was brought and i was then told it had to be reheated by the manager. I had no water, i had to ask for it ask for cuttlery and the service was deplorable. As someone who loves sushi and loved coming here i was completely disappointed and will no longer be ordering from more vino south. Its how so many people were working and i wasnt attended to. Other guests also came in and werent seated. Oh i had to also request my bill at the bar as noone came to check if i ready to leave. Deplorable service. The owner needs to check on the servers and the manager here because they do not care about their customers and they will lose alot more customers -...

My boyfriend and I made reservations on valentine's day for 9:00pm. Firstly, we were seated extremely close to the bathrooms where the door couldn't even close properly. Secondly, no one attended to us to give us menus or to take our order until 9:40pm. After taking our order, the waiter came back 30 minutes later to deliver the sushi we ordered and informed us our meals would be ready in 2 minutes. 20 minutes later she came back to tell us the kitchen ran out of mash potatoes and opted to offer us octopus fried rice or fries instead. We didn't receive our food till 10:50pm. At that point we were just too upset to even stay and eat because we were the last couple remaining in the upper dining area. We told the waiter to pack our food which we also had to wait 15 minutes for. Upon arriving home and tasting the pad thai which I ordered, it was extremely salty to the point where it had both my boyfriend and I upset. The entire night was...