Alsaray Restaurant - مطعم السراي اللبناني — Restaurant in Dubai

I recently had an issue during my visit to Alsaray Restaurant, but I am truly impressed with how professionally and quickly the management handled it. They listened to my concerns, acted promptly, and resolved everything in a fair and respectful manner. It’s rare to find such customer-oriented service these days, and I really appreciate their honesty and hospitality. I will gladly visit again and highly recommend this...

Warning to tourists: Waiters gave wrong prices — something that normally costs AED 74 was written on the bill as AED 740! No menu shown, and we were charged AED 740 per tequila shot. Paid USD 100 in cash not recorded on bill. Unexplained charges added. As a travel agency owner bringing tourists to Dubai, I find this unacceptable. Businesses like this harm Dubai’s tourism image. Always ask for prices first or avoid this place.

تحذير للسياح: النادل أعطى أسعارًا خاطئة — شيء سعره الحقيقي 74 درهم تم كتابته في الفاتورة على أنه 740 درهم! لم يتم عرض قائمة الأسعار، وتم احتساب 740 درهم لكل شوت تيكيلا. كما أنني دفعت 100 دولار نقدًا للنادل ولم يتم تسجيلها في الفاتورة. تمت إضافة رسوم غير مبررة. بصفتي مالك وكالة سفر في تركيا وأجلب السياح إلى دبي، أجد هذا الأمر غير مقبول. مثل هذه الأعمال تضر بسمعة السياحة في دبي. اسألوا عن الأسعار مسبقًا أو تجنبوا هذا المكان.

Garsonlar yanlış fiyat söyledi — normalde 74 AED olan şey, adisyona 740 AED olarak yazıldı! Menü gösterilmedi, tekila shot başına 740 AED yazıldı. 100 USD nakit ödemem adisyona eklenmedi. Açıklamasız ücretler eklendi. Dubai’ye turist getiren bir acenta sahibi olarak bunu kabul edilemez buluyorum. Bu tür işletmeler Dubai turizmine zarar veriyor. Fiyatları önceden sorun ya da...

If i could rate this place a 0 i would, reconsider and make sure you're going to a restaurant that is honest with their menu pricing. They overcharged us and wouldn't let us leave until we paid , im talking actual thousands of dirhams. Very intimidating and they took advantage of...