I recently visited Dips and unfortunately, I never received my order. Despite waiting for an extended period of time, my coffee never arrived. To make matters worse, the staff seemed disinterested in helping me or serving me or even rectifying the situation.
When I informed the staff twice! to inquire about my order, they were unhelpful. The place wasnt even that busy it was the middle of the day, i honestly dont know what their staff was doing. They seemed more interested in serving their outside take away customers, rather than serving the customers inside the coffee shop. As if they are a food truck in the middle of the street , rather than an actual coffee place.
This experience left me feeling extremely frustrated and disappointed. As a customer, i expect to receive what i order and I expect to be treated with respect and courtesy. Unfortunately, they fell short on both counts.
Based on my experience, I would not recommend this coffee shop to anyone. If you are looking for a place to enjoy a good cup of coffee and friendly service, you would be better off looking elsewhere. I would highly recommend to visit to the moon and back instead they never fail to impress with their service and coffee. *...
Read moreVisited here today for the first time. I fell in love with the interior. One of the best ones I’ve seen so far. Intricate work and art at its best. The carvings and display art was so classic and yet modern. I tried the V60, Ethiopian it was a 9.5/10 and it was quite tasteful. Also the coconut cake, it was fine. 7/10 I’m personally not a big fan of coconut cakes but I’m sure the coconut fans will love it. My friend tried the Spanish latte which was 9/10.
Overall definitely visiting them again. In future I wish they can space the lovely cafe out or extend further till the outside area.
A must visit for family and...
Read moreUpdated review:
I visited them few times to try their coffee and matcha as a pick up, and omg their matcha is one of the best!
Their coffee is really good and balanced The interior is amazing - smaller in real life -, and the seatings are slightly close to each other.
The toast with the cheese is so yummy worth trying 10/10
The coffee is fine “tried the Brazilian beans” - it was a bit sour 6/10
Despite that they have many staff, felt like the service was poor 4/10 Plus I ordered Matcha and they told me we don’t provide it, but I went home and saw that they actually sell it ! _
Will give it...
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