Rice Bowl — Restaurant in Amber Valley

Rice bowl, more like rice grain. Upon returning to the rice bowl after a long two years I was very excited as I'd always thoroughly enjoyed the food and pleasent atmosphere. It is hard to articulate the utter disappointment of the abysmal state in which the rice bowl has become, everything from the food portions to the service was lacking. After ordering the food two dishes had been forgotten and had to be requested again, which were served with an I don't care attitude. when the bill arrived we had been charged with four all you can eat dinners when each member of our group had only had one dish and one side, when asked to correct this error we were told we'd ordered from the wrong menus when they were the only menus that had been provided. We then got charged as if we'd had full sized portions when in reality because we'd been served all you can eat portions they were tiny. The three children that served us didn't seem to care enough to call over an adult to rectify the errors made. So an all round sad dinning experience to say im disappointed would be an understatement. I don't blame the children waiters as they clearly didn't know any better but I would strongly suggest a better member of staff for front of house, and while you're at is some music would have lessoned the already depressing experience. I can not stress enough to anybody reading this that five minutes down the road there's a beautiful restaurant called tom yum miles better save yourself the disappointment...

Corrected them multiple times whilest ordering because the employee kept saying the wrong dish. Asked her to read it back to me and had to correct her AGAIN. Shockingly... We received the wrong order. Called them back and the lady on the phone said we wasn't clear enough and there's nothing she could do. Not even an apology. In fact, we got blamed for ordering the wrong item. Eventually agreed to send the correct order but we would not be a priority and we'll be waiting over an hour. Shocking customer service. Won't...

Sub standard chinese food and served something else instead of crispy tofu. When confronted the chinese staff member insisted it was tofu until i informed her i had grown up in the far east n travelled and eaten in Singapore, Hong Kong and China and I knew what real tofu looked and tasted like. She then apologised and said it was not tofu but made of soya. Liars and deceivers. If I was a vegetarian or vegan they would have been in real trouble. Much better taste and value was food at Lotus Lounge...