Really Disappointed.
I wanted to treat my elderly parents who wanted a good Chinese meal. At 92 Dad is not very steady on his feet and Mum is Celiac and obviously requires gluten free. I rang the day before to ensure that both of these issues could be catered for. I was told there are only 3 steps to get into the restaurant and we would only have to speak to the waiter on arrival regarding the dietary issues.
The fact is there are only three steps into the restaurant but then after that there are numerous steps inside as the building is on a variety of levels. As regards the dietary needs we were told that I should have called ahead of time (which I did) and that all of the food was now marinating and initially there was nothing available. After numerous visits of the waiter who didn’t seem to have a clue, eventually the manager came over and gave my mother just 1 choice only and spoke to her as if this was a big favour.
The entire experience was ruined from the first instance knowing that what I was told on the phone was nonsense. My advice is do not go here if you have any...
Read moreVisiting Arundel for the first time . The location was very handy to where we stayed . We were walk in customers and got a table straight away even though the place looked full . The staff was friendly, polite and helpful, we ordered hot and sour soup, without realising that it was non vegetarian. The soup was served hot and was very flavoursome.. For mains we ordered chicken in Szechuan style , seasonal vegetables in Szechuan style along with egg fried rice and boiled rice . The food was served really hot , without much delay and was reasonable in taste. We felt a bit rushed when the waiter came to the table to clear the plates when one of us was still having the meal. Appreciate if there were more vegetarian options in appetisers/ soups etc. we felt that food was bit pricey for the quantity and quality served in comparison to similar places , nevertheless it was an enjoyable night. Thank you...
Read moreAn incredibly succulent Chinese meal. The food was some of the best Chinese I had purchased in time. At a price point of 16.70 for a two course lunch, we were heavily satisfied.
The decor was en pointe (Chinese), beautiful and authentic, including the junk boat sails, large tiger dragon and the stencilled acrylic dragon light. It was a scenic setting for such a brilliant meal, especially when one takes into account the 300 year old Italian wooden carved ceiling, fantastique!
Our waiter was outstandingly courteous and knowledgeable about his fine eatery. He prepared us for a fine meal through his eloquent explanation of the establishment, which put us at ease as we were taken on a journey through his asian routes through both the extraordinary food and his whitty anecdotes.
The palace was Chinese. The food was Chinese. The ceiling...
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