The Lobster Pot — Restaurant in Arun

Took my mum & step dad here today for late lunch. We arrived at 2.15pm so therefore missed the "breakfast" options which finish at 2pm. My mum has a blue badge so she parked on what was the only space left in the road directly leading up to the Lobster Pot, otherwise I'm unsure where we would've parked as it's residents driveways & yellow lines or a walk from wherever you may find a space around Felpham I suppose. The temperature today was nudging 30° so it was pretty busy. There's seating either inside or under a wooden canopy or tables with some sunshades outside. We opted for indoors under the ceiling fan as my step dad was already hot. Once you choose your food & drinks you go up to order & pay at till. You get a lighthouse with a number on so servers know what food goes to whom. You get your drinks immediately to take as you pay. Despite the sign saying it was a 30 mins wait for food, we only waited 20 mins. Mum had coronation chicken ciabatta with chips, step dad had full English including black pudding & I had a seafood salad (with prawns, salmon & crayfish). All portions were a good size & absolutely delicious. Then we had latte X 3 & a cherry Bakewell muffin for step dad while mum & I had ice cream. Again all was delicious & again you order, pay, take hot drinks & cake yourself to your table then return to ice cream bit & get your chosen ice cream (caramel fudge & white choc with honeycomb 😋). Our 3 mains plus 2 juices & 1 lager was £55 & pence, so it's a tad expensive but I'm no Scrouge so I was happy to pay. I think they're open till 7pm apparently serving cocktails & evening menu from 5pm if I recall seeing on the board. We will return another time to sample both breakfast & evening meal, obviously on separate days! Have lived in Chichester 14 years & always been too busy to go, I now have the time to sample these things. Nice place, nice food. Only one gripe, the table step dad picked was indoors, under the ceiling fan & close to the till. It only affected me, but I had the queue of people wanting to order & pay basically right by my left arm, & a lot of people weren't courteous enough to acknowledge I didn't want their backsides near my food 🙄. There is space enough to be slightly away from where I was sat whilst people wait to order, so this isn't the Lobster Pots fault, just humans with no sense! On future visits we'll sit elsewhere, or leave step dad...

We ordered 2 coffees and sat outside. I have 2 small chihuahuas who were both curled up on my lap asleep with my arms around them to keep them warm whilst we chatted and drank our coffee. 20/30 minutes later a very rude women (looked like owner or manager) came purposefully outside where no other tables were occupied as it was a February cold day and marched over to us. I at first thought she was just there to take the tray and cups in but she just demanded 'doggies on the ground!'. She didn't even say hello or excuse me whatever.....At first we did not quite know what she meant as the dogs were not even on the outside plastic seats but so small both curled up on me so it didn't quite register what was going on. Obviously with the blank looks on our faces as not quite understanding the situation she abruptly said again 'dogs on the floor it's our policy' and actually pointed down to the gravel as if demanding I stop holding my dogs. She then without saying another word stormed off back inside where also all tables were empty and spoke to another member of staff about us and pointed to us out of the window. My friend and I just sat in shock and couldn't quite fathom the reason for this outburst as it was a cold day, we were outside, my dogs were not touching any equipment only me and are so small they were both warm curled up quietly asleep. They weren't even near a table or chair as I was leaning back in my chair as we chatted. We then just got up and left. Very rude and totally unnecessary and unreasonable behaviour from this member of staff....we will not...

Really like this place 😊 absolutely love the location on the beach, allows dogs which is great! (got told off for letting the dog sit on my lap outside though lol). They serve really nice ice creams, coffees and lunch options - little bit pricey but worth it I think! Halloumi sandwich in particular is delish!!

The only problem I have ever encountered at The Lobster Pot is the staff being very very rude & not talking very nicely to my family and I. I have witnessed a lot of times when they are so rude to other customers - one time two people actually left because of it!! I was pretty shocked! Theres a few particular staff that talk to you as if you’re stupid or an inconvenience, very passive aggressive.. I’ve heard other customers mention it in the queue as well so it is clearly well known that some staff aren’t nice to their customers. Not a very good reputation to have really :(

I wouldn’t normally comment on this however the last 5+ times I have been they have been like this every time!! There are a couple of younger women that work there that are polite though! It’s a shame because it ruins the experience, it could be a 10/10 cafe if this changed because I love everything else - especially sitting outside with the view!

I think certain staff just need to be a lot friendlier to their customers as this would make people more likely to continue attending &...