Papa Gino's — Restaurant in Barnsley

We ordered a mixed grill kebab and donner kebab naan and a large fries. The mixed grill kebab came without any shish kebab and the donner kebab came without the naan. We rang to let them know these items were missing and the woman on the phone said they have stopped doing lamb and that we had not ordered a donner kebab naan but a donner kebab tray. On their menu it states that the mixed grill kebab comes with shish so we were not happy about that but accepted that there was a miscommunication about the donner kebab naan and we continued to eat our food in disappointment. When we got to our 1 naan that came with the mixed grill it was doughy so we rang them back to let them know we really weren't happy. We got told that they could only offer us 10% of our next order. As we do not want to eat here again I said this is not good enough and we want a refund. We were told the manager is on holiday and they can do nothing to help us. Extremely...

Would give no stars if I could...I cant comment on the food but we had a flyer at work stating they were delivering to businesses between 12PM and 4PM. We looked forward eagerly all week to place a large order for the whole business....yet when Friday came (only 4 days after we got the flyer) no-one answered the phone. One of our staff drove down and the place was closed! Important to note when the chap dropped the flyer off he was keen to tell us about being open during these times! This was hugely disappointing and we won't bother again. This was going to be a very lucrative order for Papa Gino's but they...

They used to be good , last 3 times I have ordered not so good 1. Charged for food food did not arrive it was closed.2. Took well over an hour to arrive made several calls to be Told 10min.3. Ordered received confirmation food never arrived! ! AVOID LIKE THE PLAGUE at the moment , this place has upped its game a little good food delivery service still a bit hit and miss.Recent update 07/03/2024 delivered wrong item yet again , 45 mins to deliver replacement and still of the opinion I had been had with portion sizes , steering clear yet again it’s a pity due to food been good but can’t be...