Mega Grill — Restaurant in Basildon

Ordered last night...The only reason I gave a 2* is because the chips were half decent and the delivery driver was polite.

The kebabs were tiny and stone cold. I ordered a large doner for myself and a medium chicken shish for my partner. Both kebabs were tiny. Barely filled pitta for the doner and only 4 pieces of chicken in the shish!! I would hate to see a small. Pictures of both from as soon as they arrived have been posted.

Also asked for very simple specific salad on both kebabs. Onions and lettuce and one with cabbage, but we received 2 pots of salad with everything in. Just lazy and wasteful.

Now both me and my partner have also got bad stomachs since eating this. Yes I dont expect to feel amazing after a kebab lol but I dont expect to get the runs after eating one! (and especially my partner after a chicken shish!)

Really wish I had read the reviews before ordering now tbh. Wont be giving mega grill any more of my money...

DO NOT ORDER FROM THEM! I wish I could give this minus stars. Before making my order I called the restaurant to ask if the meat they use is halal as myself and my husband are Muslims. The lady on the call said “All of our meat is halal”. When we got our BBQ ribs they were very large and some where very small. We called the restaurant as my husband felt very ill throughout the night. I called the restaurant and asked what meat is the BBQ ribs. The lady went for a few minutes and came back and said they were pork. We are utterly disgusted, this is an extremely bad incident that we need to be addressed. Also when I asked to speak to a manager I was told he was not available. I asked his name and this was not given to me over the phone, then I was asked to call back in an hour. Myself and my husband are distraught. This is extremely bad. Just the fact that I had asked before hand and trusted their words....

Would give minus if I could. Food took over an hour and a half too arrive. Called the restaurant so many times and they lied about the estimated time of arrival. When it finally did arrive after a forth call we were missing half the order and everything was cold.

Called the restaurant and told them and the rude man on the phone said he would call me back in five mins. He called back and told me that I had aprently called him to confirm the order was fine, when I reality I had called him to complain items were missing, calling me a liar. Really shocking service absolutely awful.

Do not order from here. We have physically gone to the restaurant to complain in person as the man on the phone was so rude and unhelpful and if he thinks we won't confront him in person regarding his...