Papa Johns Pizza — Restaurant in Basildon

Worst pizza I've had in a while. Ordered last night and the delivery was late. They didn't update the tracking on the app so I had no idea where the order was, and by the time it got to me the boxes were soggy so it must have been sat waiting for at least 10 minutes.

Pizza was lukewarm by the time I recieved it, my friends order had a huge puddle of bbq sauce in the centre, and just for a laugh it seemed they'd chucked in a few extra pots of bbq.

I've never had trouble with Papa John's before, but I felt seriously unwell last night after eating. I'm unwilling to take that chance again - if I do order from them again it certainly won't be...

I wish I could give NO stars. Waited 1 hour 45 mins for stone cold disgusting food. Couldn't be eaten. Cold pizza, cold wedges and cold sweaty chicken wings. I rang 3 times whilst waiting and was continually lied to by the rudest people ever. Like i was an inconvenience for wanting food for my money! At one point I was told it was out for delivery. 45 mins later I rang again and was told it was just going out. This place should be closed down. If it's a franchise Papa Johns want to rethink as it's bad for their name. I was told I would be given a refund. 8 days on, no refund...... More lies! Do not waste your...

Best pizza in the UK without a doubt, the deals are fantastic and the flavour is just a class above all the others. The service is fantastic and I have never been let down by them in 4 years of ordering from them, they have also never got my order wrong either so bravo. I went to collect a pizza last week instead of ordering as it was very late and they were near closing, despite it being so close to closing the guys there took the order with a smile and made me like always a great quality pizza which really helped me after a very bad and long day. Thank you to the staff at Papa...