Burger King — Restaurant in Bassetlaw

I was surprised and shocked that I was charged a "service charge" at checkout, I only noticed as I pressed to pay. Why a service charge for a take out? the delivery was extra so what is it for? cooking the food is, surely, their prime function; it is especially galling because the food is not cheap (especially when considering the size of the portions) in the first place. The food was barely warm when it arrived, though it was within the delivery time (just) not helped by the fact that the cold drinks had been put on top of the bags containing the 'hot' food. The food itself was tasty and 'as described' apart from the size of the two cheeseburgers which I would describe as 'Bite size' for an average human being, the other burger was passable as a normal size burger. Generally not a good experience I could get nearly twice as much, at half the price (and hot when delivered) from another eatery in Worksop. I know because I usually buy from them---- they were closed last night, or I would have. I will NOT buy from here again, ever. Basically HALF as much for...

So when did the burgers become half the size? Not only did we remortgage to get a family meal as a treat, we were hit with the smallest burgers ever. I've left a review before, thinking it would perk up. Clearly I was wrong.

To top it off, burger came cold, no lettuce or anything. The fries were stale and had clearly been left for ages under a hot lamp. Felt like they'd been reheated from the night before. Pretty sure my sons cheese burger was meant to have cheese in it too.

Mcdonalds down the road would have been better and their shut.

To the owner of this place. We really tried, we've been a few times previously and thought it was just teething problems since you're new. Clearly I was wrong. Staff haven't a clue, your burgers are atrocious (wasn't expecting the Ritz, but have some pride in your work) rubbish left of tables, staff standing around looking dumbfounded at customers. Food left under hot lamps, had to ask three times for cheesy bites that I ordered and pretty sure the tables haven't been wiped...

Callum & Laura was lovely, i dined in on Monday when it was just the two of them despite it being busy they were more than helpful & polite, despite being understaffed they were happy, after they cleared there orders I was able to chat away with Callum on the front just before leaving, who was very pleasant and sorry for a longer wait time than usual but food was fresh and good so it has no complaints in my book, i will be back for sure. I'd also like to add judging from the pictures of the review before me, most of that review it is a lie and unfair, the store was actually quite clean, drinks machine didn't smell and the chips on the side was due to a broken chip dump which was constantly being cleaned which i saw from my visit and there was only 2 staff members no hair was down...

If possible could you pass a thankyou for the lovely service from Laura & Callum and ill also be back soon to claim a...