KFC Belfast - Bradbury Place — Restaurant in Belfast

I cannot believe at the ridiculous service I've just received both in store and delivery wise. The cheek I received of your employee Aya was absolutely ridiculous and very unprofessional! Aya laughed in my face when I asked if I could firstly speak to a manager regarding my food not turning up which was ordered via just eat and showed her the email receipt, she smirked and said "contact just eat nothing to do with me" then walked away, on what level is that customer service? I'm absolutely shocked that you would employ someone like that who has zero customer service skills and very unprofessional, even when I asked for her name as i was going to make a complaint her reply was "do what you want, I don't care nothing will happen to me" maybe someone like her shouldn't be in a forward facing customer environment and shouldn't be in a job to begin with if she firstly can't speak to customers in a professional manner and secondly can't act like a human being. Disgraceful! £40+ down the drain on the food which never received and £14 on taxis as I had to go to restaurant and back.

I would be absolutely amazed if you as a big corporation would remain to employ someone like that and no investigation or punishment is taken against...

One of the most peculiar things about living in Belfast when you're from South London is that KFC is the cheapest fried chicken option. There's a couple of independent fried chicken shops round the Dublin Road/university area but they're actually more expensive and not as nice. It's all a far cry from those halcyon days in my transpontine homeland when even the knock-off fake Morley's with copyright-devastating names like Monley's, Moorlees and Matt Chorley would provide you with a box of fries and five (sometimes even six) delicious spicy wings for around £2. However, I am what I am, I cannot be expected to go more than a fortnight without my deepfried dinosaur-descendent industrialised slaughter fix, and especially since this place is across the road from where I do most of my improv comedy stuff, it's...

Absolutely ridiculous service both in store and delivery wise. Your "staff" a female behind the tills laughed in my face when I asked if I could firstly speak to a manager regarding my food not turning up as I watched their justeat driver drive off after marking my food as delivered then to receive such shocking service in store and being told by your staff when I said I was going to make a complaint to "do what you want" maybe someone like her shouldn't be in a forward facing customer environment and shouldn't be in a job to begin with if she firstly can't speak to customers in a professional manner and secondly can't act like a human being. Disgraceful! £40+ money...