After an horrendous experience first time round trying this place out where our order was forgotten about, we decided to give it another go as we thought it couldn’t get much worse.. but we were proved wrong. Most frustratingly is the insane waiting times of over one hour! The complete lack of acknowledgment from the staff who seem to struggle with communication issues. We literally watched people get served who sat down 5 mins after us, eat their meals and leave all within the time that our pizzas had still not even been thought about. Had to ask not once but twice if our pizzas would be ready anytime soon. Hunger had worn off by the time the pizzas eventually arrived to the point we didn’t even feel like eating them. Not once did any staff check we were satisfied or ask if they could get us anything else. So I decided to speak up and make a point that on the two occasions we had experienced this service. The manager was completely unwilling to appreciate how we felt and said it’s just the way our system works. I wasn’t looking to get a full refund but maybe even if they could have knocked off the drinks as compensation towards the terrible service… I’d understand that it would be common practice in other establishments but not for Orto, their pride seems to be much more important than their customers....
Read moreWe were looking forward immensely to our first visit to Orto, an all day Pizzabar located near Belfast’s Botanic Gardens, so it’s ideal for a pre-theatre meal before heading up to the Lyric. Orto specialises in wood-fired pizza, small plates & salads, alongside a carefully curated speciality coffee and Viennoiserie selection. Many ingredients are locally sourced, with an emphasis on seasonal produce.
We started with a selection of Small Plates; Mixed Olives, Hummus with hot honey & focaccia, and Orto roasted stuffed Jalapeños, which were deliciously cheesy and had quite a kick!
Pizzas are divided into two sections, Red and White. We chose one of each, the Fior di latte, basil, & olive oil, and the Mushroom, fior di latte, baby spinach, pecorino & caramelised onion, both baked to perfection, thin & crispy, with just the right amount of bubble & char (thanks Harry)
These were accompanied by a generous Orto Salad Bowl with gem lettuce, cous cous, hummus, avocado, tomato, red onion, chipotle mayo, focaccia croutons & roquito peppers.
Simple, authentic and tasty Italian-inspired food.
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Read moreI went there on a weekday for lunch. The pizza service starts at 11.30AM. The place is nice, new and bright. You can choose a tomato or cream pizza base. I ordered pizza number 5 from Red pizza : Salami Milano, pepperoni, prociustto, mozzarella, arugula, garlic oil, parmesan.🤌 It was divine!!! 🤪 I think it's the best pizzeria in Belfast.🇮🇹 The ingredients are 💯 fresh. The dough is supple and crispy in places, with air bubbles on the edges, which attest to a good rise! Hey, you know what? ....You will see the pizzaiolo preparing your pizza🍕 😋🇮🇹 because the kitchen is not hidden behind! she's there ! in the same room behind the large glass counter! ... and in my opinion, this has an advantage for us customers, because it saves us from getting impatient, it reassures us! we see that the cook is clean! organized! knows his job and does it with love... The price is right. (The only negative point is that the room is...
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