Umi Falafel — Restaurant in Belfast

It's 1:30 p.m. on a Monday in August. I wanted to eat light and cheap. There are no surprises because the menu with the prices is clearly visible on the front of the restaurant. I had some difficulty choosing because I'm not used to Lebanese restaurants. As my Japanese friend would have said, a picture of the dish would be welcome. I ordered at the counter I was given a number and went to sit, a pleasant waitress came to bring my order 3 minutes later... I am comfortably seated. The restaurant is almost full but not really noisy there is Sting's song in the background "Every breath you take". I chose "the Palestinian falafel" It's delicious ! it's a pita bread in which we find falafel, hummus, sliced ​​tomatoes, cucumber, pickles, grilled eggplant, a light touch of chili and a delicious tahini. The whole is of 1st freshness, unctuous and thirst-quenching at the same time. And it's big enough to make a full meal for just 6.50 pounds, it's fabulous, I've found my favorite everyday restaurant😋💯👍 Friends...

We came here on Eid day with my 14 family members to get falafel, we ordered 21 falafel sandwiches and paid £138 in total so we would expect a nice treatment from them, the manager was the most disrespectful manger i have ever seen, met us with a disgusted face and kept giving us attitude because we were doing a big order, we asked to remove some of the things that we dislike in the sandwich and he wanted to charge us extra even though we’re saving him more food. I told him he should respect customers and treat them nicely otherwise he loses customers but he said “you’re talking too much and i am busy”. My mum asked him to give her 1 piece of falafel to try but he said she has to pay for it even though we have paid £138! Very stingy of him. I would recommend to save your money and don’t come to a place where you will get treated rudely with disrespect. We didn’t even sit in the restaurant because we didn’t want to be loud or or anything but still got...

I went in today asking to replace the coleslaw salad to green one.. I tried to speak to the girl on the floor, she was ok listening to me but her manager waved her from behind the counter making faces behind my back, and when I turned back to see what was catching the girl’s attention he changed his face again after I saw him already.. so the girl left me without even say sorry or waiting for me to finish the conversation.. I’m an everyday customer.. will never ever back again.//// ok I’m editing this part after owner’s reply, so he knows exactly what happened. But said he was about to deal with me while I’m doing my order and that is not true, because he turned his head away when I was looking at him. If he was ready to take my order why turned head away then !!! I’m ssooooo soooo sorry for this type of attitude specially when it comes...