Burger King — Restaurant in Birmingham

Went in on 11/10/19 and experienced appalling service. We ordered 2 coke zero's with our meals and a young guy proceeded to make normal coke. I told him our correct order and that I cannot have sugar. He then insisted he poured coke zero even though I watched him pour sugar loaded coke. His manager told him to correct it and he still asked if we wanted normal coke ( obviously lacking comprehension skills) While he poured the correct drinks he did it at snails pace and handed over each drink with an angry face like he wanted to hit me and my son.

I've been coming here since I was a kid but I'll never be back, people like him in customer service put you off and would make you think he would drop your burger on the floor or worse when he's...

Had lunch today around 3pm and the food from here was amazing like it always is however there appeared to be one young woman working behind the till. She managed to serve customers and hand out their orders and keeping the till and dining area clean and tidy whilst maintaining a very polite manner. Unfortunately, the shift manager that was on duty was just walking back and forth and talking and not doing any work. Sometimes a manager at busy times are required to get their hands dirty to ensure the company is running efficiently. I think the higher department need to look into how their employees are performing and start demoting/promoting the correct workers. This woman was essentially running the shift with incredible work ethics so big...

Ordered on Uber eats I have to say the worst meal I have ever ate. I ordered a vegan royal and a kids meal The burger absolutely disgusting it was soo cold the burger was stale &hard I couldn’t even bite into it. My fries was missing & I ordered 6 mayos I paid for it not requested it I did not get a single one. Also the kids meal the nuggets Were drenched in oil and cold I tasted one it just tasted like smelly oil. Not to forget the packaging was soo messy , my burger was disgustingly packed Mayo every were I could go on. It was the worst ever experience I had. I wouldn’t even give it one star it deserves...