Dessert King — Restaurant in Birmingham

Great food but what desserts don’t taste good? Well decorated and very attractive looking from outside. Prices are a bit much for some milk and blended chocolate bars. They seem to have the a good supply of equipment and an ok menu. Leaflets need updating as they don’t always reflect what’s available in the display cases. I do sometimes notice that they leave dirty blender jugs from old shakes lying around and piling up on the sides; used waffle irons caked in burnt batter sitting there so long it’s changed the colour of batter. I do believe it’s a staffing issue as I’ve never seen more that 2 staff members despite how busy it gets. Piled up dirty equipment is not a good sight when it’s behind the counter in the customers eyeline. I also am not feeling the paperwork, printer and files they leave on one of the seating areas the staff are clearly using as an adhoc office. Data Protection? It’s a pity because it’s in a good location and the food is good. Adding the final blow are the big groups of louts they let order the cheapest item off the menu then sit down in there for 3 hours then perv on every female that comes in, talking about inappropriate and crude things at the top of their voices from things like drug dealing to smoking cannabis. I can even smell it sometimes and see them smoking it outside the shops doors. I don’t need all that hassle when I want to go and order a simple shake or dessert. It actually puts me off and has reduced my visits there. Parking can be done on the side road or surrounding roads, avoid at school run or rush hour times. Will be almost impossible....

Just placed an order for 4 concrete cakes, 2 seperate both with custard and another 2 seperate both with custard and ice cream. They only gave us 3 with custard and 1 ice cream. I called to ask about it and the workers on the phone didn't understand that the addons applied to BOTH items added, 2x with addons mean BOTH those items get those addons. Ordered on Uber on the 29th of June, at 22:47 (for the reply). If your workers can't understand simple writing like this they shouldn't be handling things like this simple as. + You should get another person to check the order after it's ready to make sure mistakes like this aren't made. Has happened multiple times so i have to write an extra note saying "PLEASE DO THIS, PLEASE DO THAT". It's not...

I ordered from this restaurant on uber eats. Totally gross delivery service by there own delivery driver. The driver didn't knock on the door. He only called once which I answered to be told I'm outside your address and have left your order on the floor. Such poor standard of delivery unhygienic. Food went straight in the bin. When I questiontioned the driver why he couldn't pass me my order in hand he said he had many deliveries and was in a hurry. Basically just chucking them on floors and calllito watch customers pick them up. Absolutely disgusting. Highly avoid this place. I won't be ordering from them ever (Just noticed I'm the third Aisha to be disappointed by...