Mughal-e-Azam Restaurant & Banqueting

We called to hire the banqueting hall, the lady on the phone took all the details including number of people expected and even gave us a quote of how much it would be etc.

A couple days later we decided to go view and have dinner there. We did call to ask if the viewing was possible. Upon arriving we were told the manager was too busy and we could view it after we had our dinner. We accept this.

we got our food , we ordered couple of dishes, one of which was a lamb dish. which I explained to a member of staff that it absolutely stank, which meant it was not cooked properly! This person then asked someone else to come speak to us. I assume some sort of manager, he took the dish saying he will sort it out . Couple minutes later we were served the same dish that stank. My guess is they did nothing but garnish the top to make it look as if they did something. The manager did not come back to check if we were happy with the dish .. they simply didn't care. We did not eat the dish but paid for it anyways.

Not only the food was bad but the service was awful, by this time it had more staff than customers , we had to keep calling someone to serve us, the resturant at this point had about 12 people!

After finishing dinner we were ready to view the hall, by this point we already had our doubts about this place but thought we are here so we might aswell see it. The reception lady came to show us, acting as if she was too busy to even show us around, she literally opened the door to the hall for 30 seconds. Asked us how many people we expected even though we gave this information on the phone. She then became very defensive and abruptly told us we could not hire this place as we did not have their minimum number off people they require. This is fine however, what is not fine is , why were we not told this on the phone when we enquired about it? And how we managed to get quote.

We traveled for 2 hours to get to this place and all we got was diabolical service. Avoid this place at all cost they do not respect you or your time! Just too happy to take your money for half cooked food.