I have been a customer here for about 4 years buying samosas for family occasions. The samosas are usually good, but on a recent occasion after buying 30 samosas we found that almost half were off and tasted foul. I checked with another family member and called the shop, the owner insisted they couldn't have been off and it felt like they didn't believe me. I offered to bring them back for a fresh batch to which the male shopkeeper replied it would take about 3 hours to get a new batch as they were "busy".
A family member took the samosas back and even though 3 of us had checked and found the samosas were off, the male owner of the shop refused to accept they were off even though we had taken them back to him as evidence. I found him to be arrogant and have a real lack of customer service. He very reluctantly gave a refund. Have had no major issues before this but found this experience to be unacceptable.
Hygiene temporarily improved following a refurb but seems to have slipped again recently. Regarding Covid-19 - There were no masks being used that I could see, no plastic gloves, quite a few people in the shop fairly close together and no hand sanitiser visible.
Overall a very disappointing experience for a long...
Read moreAddicted to the Aloo Paratha! Always freshly made with coriander and chilli, taste amazing, the best I've had! Home cooking at its best! A taste of home! Looking forward to trying some other food next time! Edited this review. Been here a few more times. The Alloo Paratha was great. Then got it again. It was awful, completely tasteless. No flavour, no fresh coriander or chillies used. Really dissapointed. It turns out, even when ordering the same thing, it's hit and miss as to whether or not you'll get tasty food. It's as if that time, the chef ran out or just couldn't be bothered to add spices, the fresh ingredients. Was tempted to go back and ask for my money back. No continuity. So dissapointing. Will not be visiting again.
I've seen my review has been put up on their website. I want to request for you to take it down.
This place can do nice food. But the same dish can taste different each time you get it. It's not OK. The last time I got the Alloo Paratha it was actually tasteless and disgusting. I inspected it and no fresh coriander or chillies were used. Tasted as if no spices had...
Read moreIt's been a while since I have been in this area so I decided to try the food here. Was not disappointed. Lady was serving meat to a couple before me and when I asked for vegetarian options she took a moment to not only dispose of the gloves she was wearing (which is a given,) but also washed her hands. Thought that was very respectful! Also they keep the meat dishes away from the vegetarian dishes to avoid cross contamination, which I thought was well thought-out. My order was only spoilt by the large choice of vegetarian options. So I ended up over ordering, which wasn't an issue as it got bagged for me to take away. Price was surprisingly cheap for all I had and the food was lovely. With just enough spice to tickle the tongue and not burn it. Highly recommend this place. Was a good sign that people were constantly flowing in and out with...
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