We came here for lunch this afternoon and it was a bad experience all round.

First, we couldn’t find a table as all of the empty tables were dirty and still needed clearing. When we asked politely if the table could be cleared, the staff member “Jo” greeted us with an attitude and said “can you not see we’re already doing it.” (the table wasn’t being cleared) after waiting for a few minutes it still hadn’t been cleared so we had to do it ourselves! During our couple of hours here we saw her give multiple dirty looks and talk about other customers to staff members!

The woman who served our drinks was equally as rude, she might as well have thrown the drinks on the table. She didn’t acknowledge us or tell us which drinks were which!

Our meals came about 5 minutes apart, my steak was very fatty and was mainly fat. It definitely wasn’t sirloin and my friends food has made her ill! She ordered some fruit for her little girl which they allowed to be ordered and paid for for a waitress to then tell us that they didn’t have any fruit despite her having already paid for it.

Overall, this experience was very shoddy which is a shame because we use this place a lot but won’t be going here again! The staff need to have training on how to speak to customers and be pleasant.