McDonald's

Work nearby so have been many times (probably too many for my own good). This fact alone shows that it must be a decent restaurant to get my repeat custom.

I like to use it if I have no dinner and only 30 mins lunch as I know I can get something fast and which I know I will like. I also go when I'm having a bad day. Sometimes I go twice, once for lunch or breaky and once through the drive through on the way home! I know that is too much but my parents were strict as child and I never got fast food so hopefully this will balance out.

Staff:

They seems to be a lot of staff working there on different shifts but on the whole they are always helpful and polite which is a great credit to the company. I did once see two boys who were making the burgers play fighting whilst working and when I got my mayo chicken it looked it had been in a fight as well but this was an isolated incident. Some of the younger staff seem a bit nervous but that is due to age and will get better with experience.

Service:

I sometimes go through the drive through and most of the time it's fine but at lunch time I normally have to park at the front and wait. If I go inside i order at the machine and wait at the front. The screen that shows your order is good to keep you updated on your order. Again service is normally fine with short wait but at lunch or peak times you can wait 10/15 mins.

Food:

What can I say? It is what it is. If you like fast food you will love it if not then it at least give it a try. You may be surprised at the menu as it appears a conscious effort has been made to attract people who may have traditionally avoided the franchise. It is consistent due to the way they it's made. I enjoy it a lot 99% of the time and the times it comes short of their own high standards it is usually just comestic. That said my chocolate shake has tasted strange on a couple of seperate visits. I think it may just be a new or running out mix.

Value:

Overall it is reasonable and competitive. Certainly cheaper than KFC which is just round the corner. It can hit your pocket if you go a lot and buy the premium products. But if you get the regular menu or pound saver menu I would say it is very good value.

Cleanliness:

When busy there may be the odd chip or sticky spot but overall it is evident that they clean often and thoroughly. The toilets have also been acceptable when I have used them on the odd occasion.

Summary:

A large restaurant with friendly staff. Good value for money if you pick carefully and food consistently good. If you are unlucky to have a problem with your order, they will fix it no problems.

Not perfect all the time but enough of the time to warrant 5 stars.