Absolutely ruined Christmas ! Table wasn’t ready at the designated time, had us waiting 45mins in the rammed bar area in everybody’s way and 2 young children complaining they were hungry. Finally got us a table which they hadn’t even bothered to dress in the furthest corner away, nothing about the area screamed out Xmas it was just like a normal busy Sunday, we didn’t even have cutlery when the kids starters arrived. After complaining they finally came over with cutlery and the girl was handing it all to me one by one to set the table myself by which time the adult starters arrived and was dumped on the table next to us for us to have to get ourselves once we’d set the table. By the time the children’s main meals came (1.5hrs in ) the carvery queue was horrific and at least 20 mins wait time,we was expected to leave the kids eating alone whilst we queued for our own. This was totally unacceptable and not the way we wanted to spend Xmas, it certainly wasn’t £170 standards, I sat at the table crying waiting for the children to eat their mains whilst my other half demanded a refund to which they came with a gift voucher- I don’t think so,I’ll never step foot in a farmhouse inn again after this experience so we all got up and left, I took the children to the car whilst the other half finally got a full refund on his card ,thanks to pine tree Xmas was ruined and we had no Xmas dinner and a full refund. Anyone that books here for Xmas don’t say I didn’t warn you ! We booked last year and it was a fab experience this year it had gone to the pits !