Tops Pizza Staines — Restaurant in Borough of Spelthorne

I recently heard that Tops Pizza has come under new management…. This isn’t a shock as the pizza that is now coming out of this place is basic, and identical to any other pizza joint, it’s a shame because this place used to actually hold standards and delivered a fresh, tasty, juicy pizza that would actually set apart from other restaurants ….

Now it resembles a cardboard cut out…. LITERALLY … basic, generic pizza doe that is as common as the flu … and trying to save it by using the same toppings…..

Tops pizza has become another sub standard pizza place ( chain ) …. Will never order from here again due to the switch in taste, ingredients, standards, and the lack of determination to set themselves apart from the cheapest pizza joint down the road …

Don’t get me wrong, service and communication seems up to par …. And I have nothing but great reviews for customer service …. But the taste .. and familiarity that once was...

AVOID AVOID AVOID - GONE DOWNHILL

Just had an order from the Staines branch - I've always been a loyal customer to the tops pizza franchise and I never usually complain.

.... BUT I must say that this was the worse Pizza we have ever had - it was full of grease (box was covered in grease) and looked like the toppings had slid off the pizza - all the the slices were squashed, looked and absolute mess and was cold. We chucked most of it away, complete waste of my hard-earned money for a Friday treat for the family.

Need to have serious words with production or the driver, appalling service. Even the order we had prior to this one wasn't great but took the benefit of the doubt.

It's a real shame as the place has gone downhill in quality of food over the past...

I’m a frequent customer of this place since so long approx 10 years or more everything was going good before but from these last two weeks I’m not getting my orders as per my instructions and this is the second time I called to the customer care number about not getting the exact order as per my instructions but the attendant lady was so impolite and rude same like last time she did I requested a lot but she clearly said do whatever you can do and I got stunned from her behaviour and tone which was so rude and bossi. I’m loosing my trust on tops pizza just cuz of that rude lady attended.. I’m sharing this to explain my...