Always mega busy, food is not great, cake was a bit stale and hard. The staff are lovely and the place is nice but it seems like there are not enough Stafford tills to accommodate the sheer volume of people who attend the place. As such it is lovely but busy not very calming. But the staff obviously need to be supported by management. As a customer I don't care much though just want the experience to...
Read moreStaff purely and simply unable to operate when it is busy. They struggle to serve and get rid of the queue quickly which leads to extreme frustration. They got two of my 4 coffees ordered wrong and my coffee for whatever reason just didn't quite taste as nice as usual. They corrected the mistake but it still should not...
Read moreStaff are helpful and friendly. Excellent coffee. One of the best in the chain that I have visited. Only downsides are no toilet at premises (2 sets of them on complex though) and the tables inside tend to be difficult to...
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