Costa Plenty! Prices have inevitably increased across the range which will obviously have a knock on effect for those wishing to indulge in any treats with ones coffee. One can apparently accumulate enough coffee beans in the course of purchasing more than 7/8 coffees to earn a free drink but be penalised if purchasing any food item offered for sale i.e by paying the full amount . This applies to this particular Store only as all other Costas still apply this discount when we both purchase coffees. Although the Staff were busy this day we did raise this matter with them twice . In addition when one has a food item marked with a discount one expects that discount to be applied and not be told it was a mistake! Another point to make relates to the members of public who use this place to chill out, or to bring in their own food and drink without any purchase ,or to shelter from the rain, or to use the public convenience (which is a good thing due to the lack of facilities in Ilkley as you do not have to pay for it's use) Costa proves convenient for this...
Read moreThe staff were very kind and welcoming however I ordered a chai latte with oatmilk and was sorely dissapointed when it was served and made with normal milk. I had already left the establishment with my takeaway cup when I discovered this AND that there was several coffee beans unground in a chai latte that shouldn’t contain coffee as chai literally means tea. It tasted alright but unfortunately was not what I ordered, the quality was lacking and could cause discomfort for a lactose intolerant person ordering a...
Read moreJust went to the worst Costa yet (Ilkley) we ordered two Iced lattes small (one was my usual the other with extra sugar syrup) and peach Iced tea. First they made hot lattes and then Iced but mine had normal milk no syrup in both and they've put 3 shots in small Iced lattes. Peach Iced tea wasn't brewed long enough so it tasted like water with syrup. I really wanted to go behind the bar and make the drinks by myself lol. Small Costa with 4 Barista on duty (plus manager) I will not mention general mess and poor...
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