Punjabs Bradford — Restaurant in Bradford

WORST EXPERIENCE EVER AND DO NOT PAY BEFOREHAND Booked my sons birthday for saturday and it was the worst experience ever the owner at first when i went to see him was really good we agreed on a buffet system and put our trust in him then on actull day we turned up there was no buffet set up i realised i had made a mistake tables were not set there was no manegment going on atall it was awfull we got served at 9 food was awful the roast were frozen seekh kebabs were cut x4 rice had boiled chicken the gajerela was sent up in little plastic bowls nd to make it look a enough portion they added ice cream the meat was watered down most the little kids did not eat as food was a choking hazard i had told them i will have 25 adults and four kids over the age of 6 which i had paid beforehand and for on the day they had food enough for 15 adults and all old we had agreed to a buffet system only for them to send 3 small trays for 18 people on a long table the owner decided to shout at my guest and tell them to be seated also commented how there were so many children spitefully made that comment oh well i would not reccomend only thing i can say is if you want to be let down go here my sons first birthday was ruined i hope if you are thinking of booking here you think again and not make mistake i did pay a bit more not that punjab is cheap they ridicolousy expensive but not worth it book else where they do not stick to what you have ordered they do cheaper alternative and...

Ordered gajarhalwa from the restaurant/takeaway, listerhills road on Sunday, paid £16, for 1.5kg. Was served by a young guy, who appeared to be someone in authority. Took it home, it was undercooked. On Monday i rang and spoke to a gentleman called Zaf who, i later found out was the manager of punjab sweethouse, not the restaurant/takeaway. ( same business but apparently, each has its own till system). Zaf, excellent customer service sked me to come back and get refund or replacement. I went back, was served by the same young guy, who basically didn't care and alleged i had eaten some of it so he would not do anything about it. When i asked to speak to Zaf was told go 2 doors down to punjab sweethouse, as young kid wasn't prepared to refund/replace as his till would be down. So i went, spoke to zaf, who was about to refund me the £16, not knowing that the same company runs as 2 separate businesses, i complained to Zaf about the lad and his attitude. Zaf then asked me where i got the product from, told him from the restaurant/ takeaway, he said 2 seperate business yet same company but, like a professional customer service manager, he refunded me £11 for which i was grateful. My advice order from the sweethouse where Zaf works and not the restaurant/takeaway which seems to be run by the young lad who was probably in his early 20, clearly lacking customer service experience and lack of managing customer...

Punjab Restaurant is the first and only place in the world where I’ve seen a “Desi Meat Karahi” cooked without any salt — and they proudly name it Peshawari Karahi under the Punjab Restaurant brand. Honestly, in our entire life, we’ve never eaten a Karahi without salt.

When we questioned them, instead of admitting it might be an issue, they brushed it off by saying, “That’s our Apna Style.” Such an excuse is nothing but a joke with customers.

The Reshmi Kebab was equally disappointing, they only knows the name of dishes, but not the taste. And their explanation was the same: “That’s our Apna Style.” Clearly, authenticity and taste don’t seem to matter here.

The only best thing was their Roghni Naan, which was good. But apart from that, the food quality was poor, and the service was even worse. When we raised concerns, staff at the counter argued instead of handling things politely and professionally.

This was our first and last visit. Highly disappointing experience — definitely not...