Orange Tree — Restaurant in Braintree

After we had seen at the bar fairly quickly being as it wasn't busy at all, maybe 10 people including staff there. (Staff members were sat around watching the rugby on the TV.) We decided to order something to eat. We sat down with our drinks, and then the wait began. We waited 50 minutes for a simple order of chips and a toastie ×4. After asking how long the food would be we were told it was being plated up. We waited another 10 minutes and still nothing. Feeling very frustrated, hungry and not welcome we asked for our money back so we could leave and go else where. Not much of an apology or anything of any kind. Staff members were rude and gave dirty looks as we complained but 10 minutes before we decided to leave the staff were moaning that their food they had ordered presumably for their lunch had been waiting 70 minutes also. Absolutely shocking service. Not a comfortable or welcoming environment. Would...

The food is reasonably priced, excellent quality for a busy local pub. The menus are very well laid out and easy to order through the app or at the bar, a different deal for each day including a Sunday roast, there is a wide variety to choose and deals for senior citizens. The pub has a great atmosphere with friendly staff and the locals, there is sky sports etc to watch on quite a few tv’s. A large variety of beers including some deals such as 2for1 some days, I love a good deal on beers instead of always paying premium prices for mediocre beers and service like a lot of the pubs in this town, the quality throughout this place is very consistent and prices are very competitive. I will most certainly return when staying in the area, This place is worth a visit, the staff are a credit to the manager...

We had an exceptional Christmas Day dinner at The Orange Tree in Braintree. Our group of nine arrived early, and we were pleased to find our table already set and ready for us. The staff was incredibly accommodating; our waitress offered to bring out our starters early, but since we were waiting for the rest of our party, we decided to wait.

Once everyone arrived, the food was brought out promptly. Each dish was delicious, and the service was truly second to none. What made the experience even more enjoyable was the relaxed atmosphere. Despite being busy, the team did an excellent job, and we never felt rushed off the table for another sitting.

Overall, it was a fantastic dining experience, and we are already looking forward to having Christmas dinner there again this year. Highly...