Discrimination : I Picked up 7 packs of gum which price displayed £1.59. when i went to the till, they came up over £3, i asked him to void the items. Paul the supervisor served me, he had seen that the ticket clearly displays the price of £159, the name of the gum etc, and he said that it was under his discretion, whether to put it thought for £1.59 and he had a good look at my skin colour, and said no, I will charge you full price.
I asked why and asked to speak to the manager and he said the manager was not in, and smiled at me.
Paul was very cheeky, rude, and had a nasty smirk on his face, Never in my life had i been treated so disgustingly by a check out assistant. I bought the rest of my £65, items, and then looked at my receipt to find that he did not void the gum. When i went back to him, he did not apologise. I spend £1000s in the shop all year round, and never have i had any member of staff be so rude and be discriminated in front of a huge audience of customers.
Paul does not know what Customer service is, therefore this is the wrong job for him to be in, he is totally unprofessional and should be kept away from servicing any customers, and nor does he know that all humans come in different colours. RACIST and DISGUSTING. This review does not even deserve a one star. Paul is...
Ā Ā Ā Read moreThe coffeeās good for people like me - nice oat flatte - and if you donāt get there too early theyāve got those wonderful vegan pastries that they sell down the road too. Sadly if you go on the way to work youāre not likely to get one. Discrimination?
The most serious issues start when go back into the actual shop and buy a thing of some kind. The prices are confusing, making you think you must have misunderstood how shops work and that itās actually all fine. Lidl doesnāt exist in this universe, itās parallel, and Aldi and even Tesco are there too. You are here and all you have is now and the shelves in front of you. Five pounds is reasonable for some sauce. A pepper could set you back a couple quid.
When you get to the till, they usually smile, and act like theyāre not guilty of a gross affront to your dignity and wellbeing. They only work there I suppose. But when the transaction goes through, itās like someoneās kicked you lightly - but hard enough to feel it - in the testes, and youāve just seen your ex walking hand in hand and smiling with a good friend of yours who you havenāt seen for a few months. But itās OK, cos now you have a thing that you can eat, probably more quickly than intended, before you come back again two days later on the way home from work.
10/10...
Ā Ā Ā Read moreYou have to hand it to them. Theyāve seen the cost of living crisis, said āhold my organic Ā£7.25 aubergineā and promptly decided to go in the opposite direction of cost saving initiatives. Itās the only place that Iāve heard upper middle class folks actively whisper about potentially shoplifting - they donāt of course because itās only a titillating prospect around a basque cheesecake on a Thursday balmy evening and a slice of that canāt be put in jeopardy being in police custody. This is the organic shop with an eye on being to St Werburghs what a channel hand bag shop is to the champs-elysees. Couldnāt recommend more the activity of doing a Dale Winton Supermarket sweep in here - take 5 random objects, move to the till and note the total price. My youāll giggle. No inflatable goods though. Think they need a lock, key and guard for the cheese and olives. Iāve seen the Tower of London take greater security measures for far less valuable items. Love the staff especially the fella who holds a Ā£19.50 small salad box like itās a freshly delivered baby. Makes me well up and thatās before Iāve taken out a mortgage to pay for the aforementioned salad. Will go again plenty of times because I never learn my lesson. Yours, once...
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