Mezzaluna — Restaurant in Bristol

Food was delicious and great value for money. We came in on a Thursday for lunch, ordered the lunch set menu where you can get a starter and a main or a main and a dessert for (I believe) £15.99? It's a great deal and the food was lovely.

My husband ordered the calamari for starters and then the lamb tagliatelle for his main. I ordered the antipasto for one and a lemon chicken risotto. Although I did like the antipasto, it wasn't anything special and it did feel like the ingredients were all from Tesco or your local grocery store....which is fine but they do market themselves as authentic and getting the meats, olives and salad from Tesco does not scream authentic.

We were the only ones in the restaurant along with an old man who was sat 2 tables away from us and he only ordered a beer so there's not really an excuse why the food should take long but it did....They said they had to change the oil for their calamari, which would take 10 minutes, but I'm confused on why they didn't do this earlier before they opened or when they opened as we were there around 11:40am and they opened 11am. It's not a big deal but we were on a time crunch.

Overall, it was nice and we would go again but it wouldnt be on the top of our list to...

Awful service. Made to feel like an annoyance. We had absolutely no table service, we had to approach the bar to order food/drinks and pay upfront whilst other tables were served at the table and billed after. Made us feel like they couldn't trust us. Women behind the bar just stood there barking orders at the young lad who was running around.

The woman is the most miserable and rude person I have seen in a long time. My partner wanted plain tomato spaghetti, something he has eaten there many times. She was making a point out of being awkward and argumentative. Out comes a bowl of plain spaghetti with nothing on it. It was as if she was trying to go out of her way to upset us or as if it was a joke when we asked her to change it.

A member of our group approached her and asked her if we had done something to offend her as she needs to brush up on her service skills And how her approach was incredibly disrespectful. I couldn't even finish my meal because she was laughing at us from behind the bar. It was very off putting.

We have spent lots of money here in the past. Something we will never be doing here ever again. Zenas across the road is better...

Amateurish food, , copying genuine Italian foods. Ordered fresh Focaccia, ended up with 3 slices of normal bread (my bread machine makes it waaaay better better!) - sprinkled with Olive Oil, , EXCESSIVE salt and DRY Rosmarin - [ FYI ONLY- genuine Italian food is served with FRESH ingredients!!] You can buy for a pound from FRESH rosemary from Tesco’s next door to your restaurant and use it for like 50 slices of bread, or what you call “focaccia” !!

Price doubtlessly is rip-off, and I bet the rest of the food if I would have ordered anything else,, it would’ve been nothing, but a disaster for sure and nowhere, near genuine Italian food - run away from these Cowboys!

The “Italian chef” I could see cooking, was wiping his forehead of sweat with bear hand, and continue to complete his dishes. Perhaps that’s where the extra salt came from🤔😤🤮🤮 - see picture number 3 attached and LEARN HOW REAL FOCACCIA SHOULD BE MADE AND SHOULD LOOK / PRESENT -

For me, it was the 1st time and certainly last, in this such a rubbish fake italian restaurant with very poor hygiene standards let alone...