The Robert Fitzharding - JD Wetherspoon — Restaurant in Bristol

Food was good and service was fast. However, unfortunately for no apparent good reason, my table was refused service. The explanation from the manager was that certain individuals on the table needed to leave before anyone else on our table was served. I requested the reasoning, as someone who works in the industry of serving alcohol myself, I was aware that there had been no disorderly behaviour from any party. The reasoning was ‘body language and speech’. I asked who was of concern and the manager refused to disclose not to ‘single anyone out’. However, if the staff truly believed someone at the table was at the point where they could not be served any more alcohol, as a sober friend it would have been nice to have known so I could evaluate the person myself and decide if it was time for them to go home for their own wellbeing and safety. I therefore requested that I consume my drink at the bar and return to the table with nothing, and was still refused service until the ‘person of concern’ left. This was extremely unusual and it felt as if they simply could not be bothered to serve young lively women as opposed to the older customers they were used to. Mind you, my friend was asked by a random older man where she lived, but those people are allowed to be served and remain on the premises? The overall vibe from this member of staff was just not very kind. Despite my kind and understanding demeanour when asking for the reason for the service refusal, I felt a defensive attitude from the member of staff. Overall, wouldn’t go again as the reasoning just felt half arsed and lacked backbone. Not one to write bad reviews but the treatment to my group and myself was undeserved and unreasonable. Very disappointed for my first visit to my local...

Avoid. Especially women.

Witnessed a really poor and frightening experience in this place and will refuse to return. Two young ladies were outside in the yard when some big and rather scary looking men started shouting derogatory language at them. In response the two women went to get the staff and security who proceeded to try and remove them from the premises apposed to protecting them from the harassment they had just experienced. The two young ladies explained that they felt they shouldn’t need to leave and decided to sit back at their table. Upon my return back inside I whitenesses the man approach their table and continue to intimidate them with again no support from (who I believe is) the manager. Truly awful, women should be able to feel safe when having a drink.

In addition to the harrowing experience above, I have been to this Wetherspoons for breakfast, where I ordered the big breakfast. I wasn’t expecting much, just cheap and cheerful. However, I was expecting to receive the food I ordered. When realising the majority of my items were missing from the plate I let multiple members of staff know, just to be ignored. Eventually they bought out a sausage on a plate but this was only one of the many items I was missing.

More often than not the staffing in this place is just not up to scratch, even for a...

I'm registered disabled. I know people laugh and joke at times.BUT. Wen having a meal with guests. Meal came out all good.lady asked if all OK. Asked for bbq sauce AS 3 meals ordered was burgers.. Was told stand at bar and wait... VERY upsetting as when waiting my turn get served for a sauce was told I needed to pay extra.. OK no problem I sand but can 60 pence b paid at end as guests had 5 min head start. Payment for meals and drinks 6 people already paid. Bar staff brilliant no problem's. Still waiting as guests child waiting sauce..BOSS came over haven't paid for it...So again but this time my ss payment needed so I have to be there at point of sale. 2 people had wait to pay 60 pence .After paying 60p return to table. Still waiting as PAIR for now my food and another waiting with me gone cold. At the point 3rd time asking...now food cold.i leave on my sticks to go outside to find BOSS following asking about cold meals.... BOSS REPLIED on body cam saying no t his fault LAUGHING saying I could...