Shish Kitchen — Restaurant in Broxbourne

We usually always go to Shish Kitchen out of all of the bog standard Turkish restaurants. But I must say it’s a little tired now and it wasn’t great yesterday. As soon as you’re sat the waitresses are there ready to take your drinks and food order. They don’t give you any time to just sit and look through the menu.. The food was average unlike before when it would be served piping hot and with a smile. It must have been taken over again as it has gone downhill a lot. Their cocktails have no alcohol but filled with syrup and fruit juice. They’re not cheap either which makes it worse. The last owners would never tell you “no sorry” but these people are happy to say no ! They don’t even ask if your request can be made it’s a straight NO! !Service charge is added for only two people ! The waitresses rush you out as it seems they’ll prefer to stare at an empty restaurant. They are nice and friendly ladies but you can tell they’ve been asked to get customers out in order to welcome in more. It’s not a fast food restaurant or is it now ? Ladies toilets don’t have a bin but a plastic bag flung on the floor with dirty tissues on top of the bag. I could keep going! Time to find another nice authentic Turkish restaurant with cocktails that you can taste have alcohol and a clean environment. Also service charged that you are informed of as it’s written clearly in the menu and only added for tables 8 or...

We celebrated my mother's birthday at Shish Kitchen in Cheshunt based on a highly-rated recommendation from an Instagrammer. Despite driving 80 miles to reach the restaurant, our experience had both positives and negatives. As complimentary starters, we received two baskets of Turkish bread with sauces and hummus, which were enjoyable. However, while some dishes like the Lamb Chops and Lamb Skewers were excellent, others like the Chicken Beyti and Chicken Wings were disappointing, being hard and chewy. Although our server graciously offered to replace the unsatisfactory dishes, the overall service lacked promptness, requiring us to repeatedly request additional sauces and sugar for our Turkish tea. When settling the bill, we opted to remove the discretionary service charge due to the service shortcomings, but encountered unexpected charges for the bread and sauces instead. Despite this, we chose not to dispute the bill further, given the occasion. Overall, while the quality of the Turkish bread and certain dishes was commendable, the inconsistent service and unexpected charges detracted from the dining experience. Consequently, we do not plan to revisit Shish Kitchen in the future. Note: Dont trust Instagram reviews, often they get...

Superb restaurant that really strikes you with beautiful presentation and exceptional service. Big thanks to the staff who were very helpful and welcoming with a member of the family with mobility issues.

The place is only really accessible by car and right next to a travelodge.

The decor inside is stunning and the staff honestly amazing and real professionals. Always have their hands full, are pleasant and polite, quietly observant and superbly efficient at everything.

There is a lovely selection on the lunch menu which is great value at 2 or 3 courses. Food portions are decent and meats were cooked superbly. The lamb in the mixed shish just melted in the mouth. Wow. Desserts were great too. The tiramisu and cheesecake whilst nothing special hit the spot.

Whilst the main menu is a little pricy, I suspect many here were having the great value lunch menu. There are many items not typical Turkish restaurant fare so I may try these in the future given the experience we had today.

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