Amores Italian Restaurant — Restaurant in Broxtowe

Booked a table last minute and they were able to get us in. The table was not ready on arrival but we were happy to wait.

We ordered drinks but did not turn up. Reminded three staff members before they arrived. Forgot our bottle of wine, told them we no longer wanted as we waited too long.

The table wear was taken away then replaced again when we reminded the waiter that we hadn't had out starters yet. It was again taken away before our starters came but we didn't remind the waiter again.

Food came and was good. Lots of rocket leaves, good flavours and portions were generous. The presentation of each dish was excellent.

The decor here was good and also the atmosphere was just right. Great place to bring a partner, work colleagues or larger parties.

A selection of breads was ordered but apon arrived, seemed to be just one type of plain oily bread with a an oil and balsamic dip. Would have beet great to have some different types, not sure if they had run out.

The food was impressive, the service is what let the place down.

The sides didn't turn up but still on the bill so had to ask for these to be removed when paying. They did so with no fuss but no apology.

We enjoyed the food here but all waiters seem to be looking after all tables so don't know what's going on with any of them causing too many missed items and drinks.

Much better organisation if each waiter had 4 tables each to look after so that people are properly looked after and nothing would be forgotten.

We still enjoyed the visit but much better organisation is...

My partner and I have been here a few times over the last couple of months.. I absolutely love the food. It is authentic and very delicious 10/10.

Unfortunately we have found the service to be unsatisfactory the last few visits. We have booked the table for say, 8:30pm we have arrived at 8:30pm expecting to be seated at our table. Every time we have arrived we have been sat in the reception area and offered a drink. This is fine I enjoy sitting there for a while but every time this has been for around 45 minutes! I have had to ask my partner to remind them we are there and to ask when we will have our table, which they immediately seat is when asked. This makes me wonder how long we would be sat there if they were not prompted to seat us.

The guys are really friendly but when you are hungry and waiting 45 minutes for a table you booked well in advance, it is very frustrating.

I have decided to try alternative Italians in the area next time to see what the service and wait time is like there. Which is a shame as I LOVE the food but don’t want to have to turn up 45 minutes early to a table booking.

I appreciate this once but every time is a bit much. This shows this is a regular thing.

Sorry about the review but I think you guys need to be aware as you will lose customers treating them like...

Couldn’t get a table till 8:30. Arrived at this bustling neighbourhood restaurant to be told our table wasn’t ready so we would need to wait in the (rather cramped) lounge area and enjoy a pre-dinner drink. Unfortunately, the bar there was unmanned so after ten minutes I went to find a waiter and a little after that we got our drinks.

We were shown to our table at about ten to nine. Around ten minutes later our orders were taken. A further fifteen minutes or so our starters arrived: some rather odd focaccia bread soaked in a garlicky oil (unpleasant) and a couple of soggy slices of tasteless cheesy bread (purportedly, “bruschetta”).

Our mains arrived at around a quarter to ten, over two hours after we were supposed to have been seated. Mine was a slightly unyielding slice of chicken in an admittedly tasty cream sauce. Others had pale, doughy pizzas with blamd fillings laced with chilli. Staff were plentiful but not always responsive and one dropped cutlery onto an older member of the party’s arm when removing plates, with no discernible apology.

Busy though it was, the slowness made the not terribly enjoyable experience unpleasantly prolonged, the knowledge there would be a hefty bill at the end of it less palatable still. Wouldn’t...