Domino's Pizza - Manchester - Whitefield — Restaurant in Bury

Ordered asked for no burger sauce over the top & cheesy fries. Recieved with sauce over the top & cheesy undercooked wedges. Phoned up, had music blaring & was called a liar saying we hadn't made alterations on the app we got what we ordered. Told to walk around as don't live far away & give it them back before they'd redo order. They then changed their mind after 5 minutes of back & forth, saying they'd do it for us but we had to give old order to driver (find by us, it was wrong & we weren't going to eat it due to allergies). Told it would be with us in 20 minutes max. Phoned back 25 minutes later same guy (shift manager called Leroy) to be laughed at & told its on its way. 8 minutes later we get it. Delivery driver was lovely. Put a complaint in online & a few days later got a call off a woman whom said she was the store manager. Eventually apologised saying she'd give us some free cheesy fries next time we ordered. Told her we wouldn't be then listed off a reel of problems we've had over the past few months & we were told we'd get a full refund. Never got a full refund. Contacted them back to ask why, told by a young lad he'd get manager to contact us, she never did. Tried a few days later to contact them again & my phone won't go through (think we might have been blocked). Contacted their head office nothing was done, emailed them nothing was done. Still a month later didn't get the refund store manager promised!!!. Food was wrong, inital pizzas were lukewarm, wedges instead of fries were hard & undercooked, called liars & shouted at down the phone by the "shift manager Leroy" laughed at down the phone, had music blaring down the phone.

So unprofessional, rude. No respect to customers or to allergens (reason couldn't have the burger sauce over the top). Do disrespectful. Lost 3...

Last minute decision to get a pizza on my way home on a Sunday night. I pulled into the car park outside this one and used to app to order and get the walk-in deal on 2 for 1. I waited in the car for the app to confirm that it was in the oven and went inside. Not impressed, there were flyers on the floor, the staff seemed disorganised with no one knowing what was going on. The only counter server was also taking phone calls and almost every one included an apology for delay. There were three or four people milling about with delivery orders but no one helping out at the counter. It took ten minutes to get my order and in the time it took to get home on the other side of J17, so less than ten minutes, my order was warm at best. I ordered thin and crispy but because the topping stopped inches from the edge, each pizza was brittle and chewy. I won't...

I didn't want to give this even 1 star, the staff are extremely cocky, including the manager, I made a order and it never arrived and was blatantly refused a refund and received abuse over the phone from staff, I eventually got my refund over a month later by complaining directly to dominoes head quarters, who over ruled the stores decision, previous orders were not the best quality, especially for the price, this is the worst dominoes store I have ever come across, and I will never use them again and I would advise every one to stay well clear, there giving dominoes a bad name!!!!! Shame on the unprofessional staff that work here!!!!...