Us three guys have been regular customers in the past and enjoyed good service and good food but after our visit last week, this will be our last visit.
We don’t understand why you have stopped serving your breakfast after 11.30am and we’re not happy with the rude way in which we’re told of this. When we got up to leave we were then told we could have a breakfast but just this once!
When we received our breakfast there wasn’t much on our plate 1egg, 1small rash of bacon, 1 sausage that looked like it had come our if a tin and had an odd taste (certainly not one of Todd butchers delicious sausages from next door) and a small portion of backed beans. Certainly not worth the price compared to other cafes in and around Halifax that we visit.
To cap off our experience when we went to pay for our 3 breakfast’s and 3 coffee’s we were told our bill was over £30! When we questioned this it was recalculated correctly but no apologies.
So based on our experience we will be going...
Read moreThis is a decent enough place and reasonably tasty/deserves 3.5 stars (but not 4). There are three suggestions I would make: While there is nothing wrong with it, I think they could get better quality ingredients for some of their dishes. Particularly sausages on the breakfast (and cook them until a nice brown colour). Be a bit more flexible. Eg if someone asks for fried bread instead of toast on the odd occasion, it can’t be that hard to provide. The younger staff do a decent enough job, but they could do with some training on customer engagement and just being a bit friendlier and smiley (I think this would easily solve other comments on here to that effect).
If the owner is reading this, I hope they take these suggestions as well meant / constructive feedback.
As I say, I think this place is fine as it is. With a few tweaks, it could be so...
Read moreNever had a problem here until today. Came in for a breakfast and two drinks. Ordered a caramel latte when it arrived it was luke warm and far too sweet to drink. I ask a young lady if she would mind making me a new drink and she was very polite and made a new drink. Just as we finished eating the original member of staff came over and said ‘was something wrong with your latte’ I just remarked I found it too sweet too much syrup she then stated ‘I didn’t think it was, I tried it when you sent it back’ …. Unbelievable… in my eyes you don’t question a customer like that and then through a pandemic remark you drank out the same drink! The second drink made by the young girl was perfect and her service and manner throughout was lovely. Shame the other lady let this...
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