Kudos Restaurant — Restaurant in Canterbury

Good food (have ordered before from inside the shop) BUT prioritises telephone call orders over counter service. The lady spoke to us through a beaded curtain and stated that we should sit down and she would come to us when she was ready. She then preceeded to take 3 telephone call orders and expected us to continue waiting until such time as the phone stopped ringing. I understand the financial implications (2 customers will order less than 3/4/5 telephone orders but surely when you phone a popular take away you are not anticipating having your call answered first time / immediately. If you enjoy the food you call back in 5 mins... no big deal. If, on the other hand, you happen to go to buy your food in person, it is wrong to assume that they have more time to sit around waiting than someone at home (probably watching Saturday evening TV) calling an order through does. It was poor judgement as we'd been given menus and chosen our 5/6 selections so it would have taken less than a minute for her to place our order. Needless to say we left and went to The New Far East, a small family run traditional take away where me and my partner had great fun being entertained by little Jason who invited us to play with his small wooden Orca (killer whal) 2 cars and a transformer toy. Both he and his mum were an absolute joy despite having to take telephone orders on a busy...

Very friendly and fast service. We wanted to dine in but the restaurant is under renovation so they were only doing takeaway. We are visiting from the States and I had heard Chinese food is very different in England. So I played it safe and ordered sweet and sour chicken. It was delicious and very much like I have had at home except cleaner and fresher tasting. I should have gotten a side of rice to go with. Hubby got cashew chicken and special fried rice. He didn't love it as much as my choice. The special rice was very good and fresh but we kind of missed the onion, garlic and soy sauce but I'll bet there isn't any other place nearby that does it better. Would gladly go back again. If you are a big eater get an extra entre or side. Good value for the price though. The French music playing in the lobby was fun but the volume...

The food here is absolutely a cut above normal Chinese fare and even tips over into fine dining territory but this is reflected in the prices, which are slightly eye-watering, especially the wine list. You have to wonder how many £800 bottles of champagne they shift. Still, the decor is appealingly quirky, the staff are friendly and on-point, and the dishes wonderfully tasty and incredibly moreish. It's just a shame we had to declare bankruptcy after a single...