Curious Cafe & Bistro — Restaurant in Cheltenham

Slap up breakfast the only trademark being no internet should reflect price. Non-existent customer service. Don't have time to write this but if I don't I might crash my van. Came out physio my body became in shock from the cold, I walked up and down highstreet until calmed and decided I needed to sit down and eat before driving. Didn't listen to table requests several times no service. Cappuccino totally separated because rushed. Cold steak more rare than anything fat not seared. No checkback. Had to get own steak knife, still didn't get hint. No butter or plate for toast. Egg not great. Tiny amount vegetables very small portion on the "monster" breakfast. Hash brown overdone. Finally to my surprise the manager came to check back with plates in her hands when steak is 90% finished. Totally ignorant of complaint and no attempt to resolve. Manager was at front and watched me pay and walk out. Crying shame I'm a good tipper and customer service would have saved this situation no problem. These kind of people don't deserve to be trading, carried by location and high prices. I've worked in hospitality myself and this was appauling by any standards. So disappointed even more so when the whole team is female you would expect some nurturing especially on a Monday late morning. How could it be worse really? Go to the Frogmill and see how a £20 breakfast should come. Shocked beyond belief now I got this off my chest I can hopefully get on with my busy day. Shame I didn't have time to...

Didn’t have the best experience here this morning. The girl with the red hair needs to find a new job. Although the words she was saying were polite she was so rude in general. We couldn’t hear each other over the music coming from the back. Every time we struggled to understand each other she paused for a few seconds and gave me a disgusted look as if I was the stupidest person in the world, then spoke to me with the most patronising attitude. She was nice to the lady who got served after me but stared at her back as she left and started talking about the woman with the server with blond hair and a shiny face. Interesting choice of decor in the place. New wallpaper that looks like a filthy run down cafe? To top it off I was hoping the food would at least cheer me up but it was sub par and you don’t get much for the money spent. The bacon was freezing cold and I ate it as soon as I got home, I don’t live very far away. They don’t have to worry about seeing me in there again. If anyone asks where we should go for food I will be steering them away from this place. Perfect place for workers to get breakfast in the morning who don’t care about what they’re eating. And the red haired server did at least offer me a seat while I waited. The vibe was just off over all. If the staff don’t want to be there I suggest they change career. And get a...

I know my review really wont matter as they have enough 5 star reviews and local audiences that love the food. So I am not giving them a star, I would rather give 5 stars as well if that makes them happy. But - I am truly dissapointed.

And the 5 star and ambience is exactly why we wanted to visit this place for our breakfast. We travelled all the way from London and wanted to reserve the table for 11 of us, it is fair that they do not reserve the table for 11 on weekends. We took 3 taxis and travelled to the place and the staff was very unfriendly. I don't know if it was just a bad day, but we were told "This isn't a good place for you, we are too busy and there is no point for you to wait, go somewhere else".

We have been to several restaurants during this weekend trip and every time the places have been more than happy to let us wait and accomodate us in split tables or fragment 4 people a table but here were were simply told "the place is not good enough for you".

Eventually went to a nearby cafe lounge ( i would not name or give credit ) but they were more friendlier and we had good brunch.

I really hope we could visit this place as it is truly great by the pictures...