My Coffee — Restaurant in Cheltenham

Visited this place many many years ago and never felt inclined to go back but on impulse decided to try it today. Ordered coffee and cakes. When I asked for the receipt I was told they don't give out receipts but I could have one emailed which I accepted. I made a comment about being forced to go paperless if a venue refuses to provide paper receipts. I was told that it wasn't worth it financially to them because the machine to print a receipt costs £100. I was also told most people don't ask for receipts these days, I was going to say it was so common to get overcharged that I prefer a receipt to see what I am paying for. It also occured to me they could afford it considering the price I had just paid for coffee and cake. I said nothing because I was made to feel petty and awkward for asking for a receipt. When we got upstairs I checked my emailed receipt to see I had been overcharged. When I let them know they had charged for an extra item he didn't seem that surprised. It was refunded but it re-affirms my mindset that we should be given receipts without having to input our email address on a dirty screen at the counter (which, no doubt will frustrate people waiting behind you) as we need to be able to check what we have been charged. If you are the kind of person who doesn't really pay much attention when paying please BEWARE. It seems to be quite common these days to be overcharged. Whether it's deliberate or careless I have no idea but obviously venues will get away with it if people don't ask for receipts. As the cakes had no prices on I had no way of knowing what the bill would be. However once the refund had been done this establishment turned out to be one of the most expensive we have visited, £14.30 for 2 coffees and 2 cakes. Regarding the establishment itself, we were quite surprised at the state of the place, sofas torn and stuffing bursting out. The place was dirty. At this price point I expect better. I won't...

My wife and I called in here this morning after our Covid jabs and I walked up to the end of the counter, card in hand, where normally I am greeted by a very welcoming young man to take my order but on this occasion the female server deliberately ignored me even though she could obviously see me and then served two other customers who subsequently then walked in after me and when I said that I was also waiting to be served all I got was a terse "could you come round here!" I could feel that she was clearly in a dark mood when serving me and chatting to her colleague about her pet hates with regard to customers, which included those who don't read signs. I'm not sure what her issues were but it's not really fair to take these out on elderly customers. The coffee and croissants were good but by then my enjoyment of these had already been spoiled by the toxic atmosphere. Looking at previous reviews it would appear that it is a bit hit and miss as to whether you get friendly service here but it needs sorting out as there are plenty of other places in Bath Road to have coffee. I would recommend the Italian place over the road (Lucy's) which has slightly better coffee and the staff are always friendly. I wouldn't rule out coming here again but certainly not if this particular member of staff was on duty. I've never written a google review before, as these days my technical skills are not that great. It's a pity that my first one had to...

My Coffee is suspected to be the first commercial premises opened on the Bath Road. "What about the Co-op?" I hear you ask. That was only invented by the Rochdale Pioneers in 1844. My Coffee allegedly predates that by over twelve hundred years. It was chosen to be the venue to hold the world's first unofficial chess championship in the seventh century. Chess had become popular in Persia so it was only right that the two contestants, Farzad Jamshidi and Arash Ahmadi, should be imported from there to do battle. Alas, they were the only two people in Europe who knew how to play chess so the small group of spectators in My Coffee looked on with bemused expressions. Even the referee, Alwin the Baker didn't have a Scooby about the rules. He was only there in case fisticuffs broke out. Although the crowd was small they all agreed that the coffee ☕️ was superb 👌, with a decent swirly on each cup. The young host and hostess were delightful and remarkably hard working to keep up with the demands of a steady stream of customers. The munchables were varied and delicious, both savoury and sweet. Definitely worth a visit if you're in...