Hanwell Arms — Restaurant in Cherwell District

We booked a table for 7 ppl to eat today (4 adults and 3 children). We ordered food which took an absolute age to arrive and they were not busy. The starters were ok but the mains were a huge disappointment 😞 2 of our party had the mixed grill and the steak was tough as old boots. 2 of us had the chicken and that was very dry. The chips just tasted of oil. 2 of the children had the Sunday roast and it looked anaemic with only one veg option - not a roast in my opinion. 1 child had the curry which was probably the best main of them all. 1 adult was driving so asked if they sold non-alcoholic fizz with which we were told, no. After we had finished eating, we ordered desserts and drinks. We asked for a decaf tea and an Irish coffee, but the bar staff looked like they'd been asked a question in a foreign language. The manager was standing next to us and he actually looked embarrassed that his staff didn't know what one was!! 😳 we will never...

Whenever I've came for just drinks to the Hanwell Arms I was enjoying myself great staff always super nice. But when it comes to Food over the past few years it was unfortunately always a disappointment. Today we thought we'd see if it might have been improved and I really fancied a roast. My kids had chicken dippers and fishfingers which were OK but a bit hard but it was ok. The turkey wasn't the worst but potatoes were frozen.. the gravy was more like goo. And the Yorkshires probably reheated a few times.we also had a burger with some burnt onion rings and burnt beef. Can't say anything negative about the chips.. Wouldn't recommend the food unfortunately. Maybe for a nibble of chips. But yeah it definitely just needs improvement. Perhaps a good chef and some kitchen staff that know what they're doing.. just as a suggestion. Will still be back...

After several visits to your pub the food & service has been brilliant.Today was a totally different experience we ordered mushrooms as a starter we waited a very long time.The starters arrived no apology for wait.The mushrooms were hot on the outside stone cold in the middle. I went to the bar they were returned to the kitchen.They brought out more this time over cooked with no salard garnish or mayonnaise just a small dish with 2 separate portions.so returned to the bar again.We then waited even longer for our main meals.This was no more better lasagne was bland with no colour definitely microwave.The cowboy burger was over cooked & the salard wasn't fresh going brown mogority off the meal left .As a result off this we won't be returning its a shame.The lady did explained their was a trainee chef guess she thinks this compensated our awful...