I will speak about the lady bartender and her customer service. Tonight's experience was terrible all because I inquired about the surcharge fee and prices for their soft drinks. The menu price was ÂŁ1.50, but the lady changed it on the spot to ÂŁ3.25 and responded that they only serve soft drinks to take-away customers. This wasn't my first time visiting this spot, but it was my first seeing and interacting with this employee.
When checking out to pay, I asked about the different prices like I do at every restaurant and store. Apparently, I wasn't supposed to ask her about what I was being charged versus the menu price because she suddenly got irate, called me several names, and asked me to never return. Her behavior was a result of a customer asking to confirm the price of their menu items before paying.
They overload their cocktails and alcoholic drinks with ice, juice, or soda to limit the amount of alcohol given, trying to stretch each bottle of alcohol. It took her 20 minutes to make a frozen drink and added no alcohol. We sat down and ordered our drinks. A group of 10 people came in 7 minutes after we did. The group ordered their drinks, had them made, delivered, and finished before we received our only alcoholic frozen drink.
For anyone thinking about stopping here to try their drinks, think twice and make sure they do not try to overcharge you with their prices. If the lady with blonde hair is there, do not...
   Read moreI went to this cocktail bar for a drag event, and honestly, it was a disaster. The performer was fierce, but the rest of the experience was a complete nightmare. The atmosphere dripped with a toxic, racist vibe that made my friends and me feel like we were crashing a party we clearly werenât wanted at. The staff was outright rude, treating us like we were a nuisance instead of guests.
And donât even get me started on the filth! The tables were so sticky that my phone got stuck like it was in a horror movie. It felt like they hadnât cleaned anything in weeks! To make it worse, my friends found hair floating in their drinks. How charming is that? It was like a nasty surprise that nobody ordered!
And letâs talk about the servers one of them had nails that looked like they belonged in a horror, serving drinks without a care in the world. Seriously, if they canât even maintain basic hygiene, why should we trust them with our cocktails?
This place claims to be a fun spot, but itâs just a hot mess filled with bad attitudes and filthy surroundings. The drag performer deserved a classy venue, not this dump! Do yourself a favor and skip this bar if youâre looking for a good time. You can find much better places that know how to treat all their...
   Read moreI celebrated my birthday here over the weekend. We opted for the botomless brunch and 4 of us attended. The brunch was £35 per head for 2 hours + we booked in for 6pm.
I was absolutely blown away at just how amazing the service was. The food was INCREDIBLE and the cocktails were beautiful. The staff let us listen to our own music requests and were all round very accommodating and friendly.
I had a friend who was vegetarian, and the staff were very catering for her.
Special shout out to Clarisse and Ricky. You both went above and beyond. I cannot wait to come back and celebrate more events here.
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