Café at Spring Cottage — Restaurant in Chorley

Such a shame about this cafe 3rd time not lucky. First time my sister and I went for lunch and was told we haven't booked so therefore we could not eat there .So we moved on to another place.I get that,but came across in a abrupt manner.Which took us back. Second time I went on my own at lunch time. I did book a table and requested that i was just attending for coffee and cake. I was told my table wasnt ready and could i waite around outside and take a look around the shop while i waited for my table to be prepared. Which I did.I waited some time and then I went outside and then I went back inside ,when a little lady came across and said your table is ready follow me. I was seated on the area the back it was like a lovely little conservatory area of glass and overlooking the garden. I was given my coffee.Three mins later she came back over,and said sorry i need to move you into the other part.I was up rooted infront of other dinners,and moved into the area were there was people and dogs.I was placed on a large leather settee. I waited quite some time before I was eventually given a cream jam scone,which got everywere as i had to keep leaning over and down to the coffee table.But i managed i did apologise for the mess. Third and final time, my partner and I visited only yesterday on the 16th of January for my birthday. It was quite cold we popped in for a hot drink,i was a little under the weather,so decided not to order food at this point,and we was told that because we had not booked there was only outside seating. This was fine it didn't bother us though it was quite cold yesterday. We waited and waited and waited and the two girls at the side of Us order coffee and cake and was served and ate theirs.I I went to my car to get a second coat because by now I was very cold. partner stated I wonder why is taking so long just to make you drinks. I did inform him that a previous ocasion,it did take quite some time and this is understandable if the busy. However we waited a lot longer than this ,and he went into see, and found out yes they had forgotten us. Eventually when the young lady came out and gave us our drinks there was no apology not even a side biscuit was offered as a gesture of courtesy. Hence I will not be going again. But I do find this disheartening because it is such a lovely place. It saddens me to write this review as i have no dowt is wasnt meant to be delibrate .FURTHER POST 31ST i would have appreciated just an sorry,All this time, nothing 🤷🏻‍♀️.So sad its a lovely spot. Mon...

If you like to relax in beautiful idyllic natural surroundings tucked away from the hubbub of busy walking areas then you'll enjoy the Cafe at Spring Cottage.

I live locally and have been here many times, though return in spring after the 2020-21 lockdowns realising I haven't reviewed this great place.

There's exceptionally great food, with side salads that stands alone as a delicious meal. I say this when contrasting with what I feel is a bit of lettuce and cucumber thrown on a plate in many cafes.

The Cafe stands out for its ability to cater to dietary requirements and diverse tastes, as well as having wholesome and healthy food. (The photo is of the 'posh cheese on toast).

I haven't had the cake in a while as I can't resist the mains, but they look gorgeous and a good size too.

Staff are friendly and helpful, and when possible the cafe displays work by local artists and crafts people in the shop.

There's parking by the cafe. People with mobility needs just need to be aware the path isn't the best for wheelchairs on the drive up.

Look out for the masterly chickens wandering nearby, the buzzards flying overheard and enjoy the chilled atmosphere sat outside in a COVID-safe setting.

Oh and your dog...

Arrived promptly at 10:15 with a reservation, yet despite the limited crowd, we were seated near the entrance, an odd choice in an almost empty space. Order placed at 10:18, and although hot drinks arrived swiftly, the subsequent wait for our food was prolonged, even witnessing new customers being served before us. Surprisingly, reservations seemed to result in less favorable seating.

The staff's attention was uneven; the male attendant seemed occupied with his playlist, while the two females appeared disorganized. Despite being one of three customer pairs, we endured a substantial wait, ultimately receiving our lukewarm food after 42 minutes (the male attendant very curtly corrected us that it had been in fact 42 minutes instead of 45 minutes, a trivial discrepancy). The glass cup without handles for a hot drink was impractical, and the lack of proactive service left much to be desired.

In expressing our food wait dissatisfaction, the male staff member was dismissive, adding to the overall disappointment.

The management should consider refining staff procedures to elevate customer experiences and avoid such...