Lyndseys — Restaurant in Cotswold District

If I could score this zero for customer service and decor I would. Never got chance to try the food as my husband and I were treated SO rudely by the owners/staff we had no option but to leave the shop. It seems that despite advertising a rear courtyard garden in the shop window and the sun shining with a clear forecast, we were supposed know that the garden was closed as the owners/staff were physically incapable of wiping down one of the cheap plastic covers that had a small amount of residue rain on. The sun had actually dried the chairs off and we had been sitting in them for 5 minutes (despite the fact that the tacky silver plastic was very unforgiving on the back) before the inept owner threw her hands up in the air, practically cried over the wet table top and banished us. We decided to leave as a) we felt humiliated and had been treated like naughty children and b) the decor inside the shop looked like the interior of a 1970s barge. So we left, and had a far more pleasant experience in the beautiful and classy rear courtyard garden of the Orchard...

A group of us stopped in here to grab some lunch. When we ordered food we asked if it would be possible to accommodate having a slightly different sandwich and were told no. When our food came one of the meals was missing, meaning a member of our party wasn't able to eat with the group. When this meal eventually came (after we had all finished) it came with salad instead of crisps. When the waitress gave us the meal she said she'd told the kitchen it's meant to be crisps so isn't sure why it's salad, then just walked off and left us with the meal without changing them for crisps. It wasn't until we paid that we got an apology for the meal being forgotten. The actual food was fine, however the service...

Enjoyed a delightful lunch at Lyndseys last Saturday. The staff member who looked after us, Carys, needs special mention as someone who couldn't have done more to make us welcome and ensuring we had all we needed. The milkshakes were delicious, the Earl Grey tea was the best I've tasted for years and the variety of toasted sandwiches we ordered were delivered promptly and were excellent. Carys was both cheerful and professional and she even got a bowl of water for our dog - she is a credit to the company and helped us have a wonderful day with family and friends. We are definitely coming back - 11 out of 10 for Carys...