The Maudslay — Restaurant in Coventry

UPDATE

Thank you for taking the time to respond. As I say in my review, would have been preferable if the member of staff had just approached us and asked for ID and explained that the pub has its own rules separate from UK law. I would have respected that which is why I came in to ask politely and was faced with attitude and told I'm wrong about the law. To be spoken to with attitude, talked-about behind our backs and watched out the window just made us feel uncomfortable and as if we were some kind of reprobates. Incidentally my son has a disability which has delayed his development but at 5ft 7in with facial hair I don't think he looks under 13 and I'm even more insulted you would think I'd give a pint to a young child espescially we've been in numerous times and are good people. Nice to know i actually look like the type of mother who would give booze to a 12 year old 👍👍👍 wow

A bit disappointed about the customer service at this pub today. Staff attitude was extremely poor. Attended the pub with friend, her granddaughter and my 16 year old son for food and drinks for his birthday. As its his 16th birthday I thought I'd treat him to a pint of cider. UK law states that a 16/17 year old may drink beer, wine or cider with a meal in a licensed premises. On re-entering the pub I walked into a barmaid bitching to the manager about me. At no point did she approach me and ask for id. We then were subject of stares and finger pointing. It was obvious to other patrons as one came and gave me the heads up. I commented how ridiculous that they wouldn't have the decency to just speak to me. I appreciate their license. So I sanity checked the law (I'm a professional who works within children's law) and found I was correct. But I still respect the venues rules so thought I'd be the bigger person and address the issue. The attitude of the barmaid was very poor. She said its illegal to drink alcohol under 18 (not true). I explained the actual law. She said i must be thinking of Spain (no love UK LAW). I suggested that she could have just approached me. I'm hardly a hardened criminal (I'm a children's social worker by profession). She was very rude and patronising. My son didn't drink the drink. None of the childish talking behind my back was necessary and it just ruined a...

We have come for a family meal with my nan due to her feeling down as well as my birthday meal. We was given a warm greeting and sat near the frount door. Look very festive and was not to busy. We ordered theee steak meals and all was cooked to perfection. And they all melted in our mouths. Chips was amazing and I had scampi with mine and it was amazing. A gentleman at the bar was lovely offered us his 20% discount and free pudding vouchers that really helped. So we had pudding. I had the banoffee cheese cake this was lovely and again melted in my mouth the kids had a brownie and ice cream and loved it my nan had a Elton mess and as big as it was eat the lot !! Very happy from start to finish with our drinks and meal staff was lovely all enjoyed a laugh and was made to feel right at home. So glad I’m have in my wedding here on the 9th...

Went to The Maudsley to watch England. We were in the function room which worked out perfectly as we had our teenage granddaughter with us so it was loud which she loved but not claustrophobic which would have caused stress to her. It was a nice introduction to the masochistic experience of watching our team play in a public place 🤣 she even forgave nan for shouting at the screen. There were 5 of us in our group, we all had different meals and everyone enjoyed their meal. The table service was excellent and we were never left waiting for a drink. Covid19 regulations were observed with NHS app, one way system and hand sanitiser. Enjoyed it so much hubby and myself have booked in for next Sunday night optimistic I know but we are allowed to dream ! Will be quite happy to be in the thick of it then so I can cheer until I...