Village The Hotel, Bar/starbucks — Restaurant in Coventry

First of all, all the staff are are extremely friendly and welcoming apart from one moody one. She can be great or NOT depending on a number of factors. In the main she's pretty great too. I've never used Starbucks so can't comment. The bar is very busy if the football is on. It does boast a 97 inch screen on one wall with a further 5 or 6 smaller screens around the bar. The price of the drink and food is far too high. The rooms are reasonable standard and size. Rooms in the 400's , 500's and 600's are the furthest from the bar and reception but are slightly larger...

As I was on my work break I was craving a nice refreshing drink so me and a coworker went to Starbucks in village hotel. However we both ordered our drinks and I got charged more but was given a smaller cup than my coworker who had the exact same drink but payed less. I am also deeply dissatisfied with the customer service and the attitude of the worker that served me as he was very abrupt. I find that in an establishment like Starbucks there should be top class customer service although...

Ridiculous service at the restaurant - waited 1h 15mins for a salad and never received it! Never experienced such failure in my entire life. Asked for...